Administrative Assistant
Robert Half
Job Description
Job Description
Tenant Services Representative, Woodbury, Long Island, NY
Anna Parson at Robert Half is working with a growing real estate organization seeking a personable, professional and customer-oriented Tenant Services Representative to join its team. The Tenant Services Representative role is ideal for someone who enjoys interacting with residents, resolving account-related matters, and supporting day-to-day property operations in a fast-paced environment.
As the Tenant Services Representative, you will:
- Serve as a primary contact for residents regarding account questions, service requests, and general support needs
- Research and resolve account discrepancies, payment concerns, and record maintenance requests
- Maintain accurate resident records and ensure information is updated across internal systems
- Coordinate move-in and move-out administrative processes, including required documentation and account follow-up
- Work closely with property management, accounting, and operations teams to support resident needs
- Prepare reports, organize documentation, and assist with various administrative projects
- Deliver exceptional customer service while managing multiple priorities and deadlines
For immediate confidential consideration, contact Anna Parson at Robert Half or Apply Now!
Qualifications
- 2+ years of experience in customer service, property management, administrative support, or a related field
- Strong communication, problem-solving, and organizational skills
- High level of accuracy and attention to detail
- Proficiency with Microsoft Excel, Outlook, Teams, and other office applications
- Experience with property management software is a plus
- Ability to work independently and in a team-oriented environment
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