Executive Operations Assistant

Executive Operations Assistant

We are seeking a highly proactive and detail-oriented Executive Operations Assistant to support Crain Communications' Senior Leadership Team (SLT), including the COO and other senior executives. This role requires strong ownership, sound judgment, and the ability to anticipate needs in a fast-paced, high-visibility environment. This is not a task-based administrative role it requires real-time decision making, strong executive presence, and the ability to operate as a trusted extension of leadership. The ideal candidate is highly self-directed, calm under pressure, and comfortable navigating evolving priorities and executive dynamics in real time.

Executive & SLT Support

Manage complex calendars across multiple SLT members, anticipating conflicts and proactively resolving scheduling challenges

Coordinate internal and external meetings, ensuring all logistics are handled in advance

Maintain awareness of leadership priorities and adjust schedules in real time

Support cross-functional coordination across editorial, commercial, and corporate teams

Meeting & Guest Experience Ownership

Own end-to-end execution of executive and SLT meetings, including room setup, materials, and logistics

Proactively manage guest experience from arrival through departure

Track guest arrivals, greet and escort guests, and ensure a seamless, professional experience

Develop a strong understanding of executive preferences and proactively anticipate meeting and guest needs

Operational Problem Solving

Serve as first line of support for in-office needs, troubleshooting issues independently before escalating

Quickly assess situations, gather relevant information, and take action in real time

Exercise sound judgment in fast-paced or ambiguous situations impacting executives

Make decisions and solve problems effectively in situations where direction may be limited or priorities shift quickly

Office Presence & Executive Support

Act as a confident, highly professional in-office presence supporting SLT members and office operations

Maintain strong awareness of executive and office activity and proactively step in to support high-priority needs

Build strong working relationships with executives and key stakeholders

Administrative & Financial Coordination

Support purchase orders, invoice processing, and vendor coordination across teams

Assist with travel logistics and expense reporting for executives

Coordinate logistics for internal events and leadership meetings as needed

Qualifications

5+ years supporting senior executives and/or C-suite leaders in a fast-paced, high-visibility environment

Strong organizational and time management skills

Excellent communication and interpersonal skills

High attention to detail and ability to manage multiple priorities

How You'll Succeed in This Role

Take initiative, exercise judgment independently, and step in proactively when support is needed

Anticipate needs and think ahead

Exercise strong judgment and act independently

Remain adaptable in a fast-paced, dynamic environment

Be visible, engaged, and responsive in an in-office setting

What Success Looks Like

SLT members feel fully supported without needing to direct day-to-day activities

Meetings and guest interactions run seamlessly without gaps

Issues are identified and resolved proactively before escalating

You operate as a trusted extension of the leadership team

This position is exempt under the Fair Labor Standards Act and is not eligible for overtime pay.

Pay Transparency Disclosure: The estimated salary range for this position is $85,000 to $100,000.

The final salary offering will take into account a wide range of factors, including experience, accomplishments and location. The salary range provided should not be considered as a salary limit or cap. In addition to base salary, Crain also offers competitive benefits including retirement plan savings contributions and bonus opportunities based on individual and company performance.