Collections Specialist
Robert Half
Job Description
Job Description
We are seeking a Collections Specialist in Middlesex County, NJ. As a Collections Specialist, you will be responsible for collections, following up on past due accounts, processing payments, managing aging reports, and more. If you are looking to grow your career, this might be the opportunity for you!
Responsibilities:
• Review past due accounts, determine appropriate next steps, and work toward practical solutions.
• Contact customers regarding past-due balances and follow up on payment status.
• Monitor and manage aging reports to prioritize past-due accounts.
• Answer customer questions related to balances and invoices.
• Assist customers with making payments on past-due accounts and provide support with available payment options.
• Maintain accurate records of account activity, payment updates, and customer communication.
• 1+ years of experience in a collections or billing role.
• Proven ability to manage collections and handle sensitive financial matters.
• Working knowledge of Excel and ERP systems.
• Strong communication and negotiation skills with the ability to handle sensitive conversations professionally.
• Ability to stay organized, maintain accurate records, and protect confidential information.
• Comfortable working both independently and collaboratively in a deadline-driven office setting.
Vacancy posted 8 days ago
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