Administrative Coordinator

Administrative Coordinator The New York City Department of Health and Mental Hygiene's Division of Environmental Health works to prevent and control illness and injury related to environmental and occupational health risks through outreach, education, surveillance, and enforcement. Witha staff of 1,000, the Division covers a broad range of subject matter, including oversight of environmental investigations, lead poisoning, injury prevention, occupational health, food safety, childcare, radiation control, recreational and drinking water quality, air quality, climate health, vector control, veterinary public health and pest control. Position Summary: The Clerical Associate will report to the Principal Administrative Associate II and will assist with administrative duties. Job Description ONLY PERMANENT EMPLOYEES IN THE TITLE AND THOSE THAT ARE REACHABLE ON THE CLERICAL ASSOCIATE CIVIL SERVICE LIST ARE ELIGIBLE TO APPLY. Division/Program Summary: The New York City Department of Health and Mental Hygiene's Division of Environmental Health works to prevent and control illness and injury related to environmental and occupational health risks through outreach, education, surveillance, and enforcement. With a staff of 1,000, the Division covers a broad range of subject matter, including oversight of environmental investigations, lead poisoning, injury prevention, occupational health, food safety, childcare, radiation control, recreational and drinking water quality, air quality, climate health, vector control, veterinary public health and pest control. Position Summary: The Clerical Associate will report to the Principal Administrative Associate II and will assist with administrative duties. Job Duties and Responsibilities: - Prepare initial class rosters and various Certificates using the Idville Card Printing system for candidates who have successfully completed courses at the Health Academy. - Provide customer service assistance using the Health Academy's Meridian LMS platform. This includes searching student records, resetting passwords, editing customer profiles, and assisting with registration for different courses offered by the Health Academy. - Respond to a high volume of telephone and in-person inquiries regarding the Health Academy. - Maintain records of registration cards and electronic class files and folders utilizing numerical order. - Schedule the evening classes, arrange class dates with contractors and verify the availability of funds for the execution of classes. - Ensure the proper record keeping of all student records and efficient retrieval of records as needed. - Maintain inventory of manuals, registration cards and printed answer sheets used for the various courses, alerting the Director to ensure that supplies are always available. Track deliveries of these supplies and oversee distribution to the different classrooms. - Liaise with the Bureau of Fiscal Management to ensure that checks and money orders collected as fees are batched, recorded and lodged with Fiscal Management monthly and that payroll checks are collected and distributed to the relevant staff. - Enhance our Customer Service initiative by being the liaison with the Department of Consumer Affairs to ensure that an adequate number of classes are scheduled to meet the demand our classroom courses, both daytime and evening classes. - Monitor the registration pace and alert the Director when classes are at or near capacity that new ones are needed. Minimum Qualifications Qualification Requirements A four-year high school diploma or its educational equivalent approved by a State's department of education or a recognized accrediting organization and one year of satisfactory clerical experience. Skills Requirement Keyboard familiarity with the ability to type at a minimum of 100 key strokes (20 words) per minute. Preferred Skills - Excellent communication skills. - Excellent interpersonal skills. - Excellent decision making and problem-solving skills. - Excellent leadership and supervisory skills. 55a Program This position is also open to qualified persons with a disability who are eligible for the 55-a Program. Please indicate at the top of your resume and cover letter that you would like to be considered for the position through the 55-a Program. Public Service Loan Forgiveness As a prospective employee of the City of New York, you may be eligible for federal loan forgiveness programs and state repayment assistance programs. For more information, please visit the U.S. Department of Education's website at Residency Requirement New York City residency is generally required within 90 days of appointment. However, City Employees in certain titles who have worked for the City for 2 continuous years may also be eligible to reside in Nassau, Suffolk, Putnam, Westchester, Rockland, or Orange County. To determine if the residency requirement applies to you, please discuss with the agency representative at the time of interview. Additional Information The City of New York is an inclusive equal opportunity employer committed to recruiting and retaining a diverse workforce and providing a work environment that is free from discrimination and harassment based upon any legally protected status or protected characteristic, including but not limited to an individual's sex, race, color, ethnicity, national origin, age, religion, disability, sexual orientation, veteran status, gender identity, or pregnancy.