Remote Customer Success Lead: Concierge-Grade Support
Town Web
- Remote job
A technology company is seeking a Customer Success Lead to manage a dynamic support team and enhance client experiences. This role focuses on providing leadership, tracking performance metrics, and improving operational efficiency. The ideal candidate will have extensive experience in customer support management, with a strong emphasis on professionalism and empathy. You'll shape the support function and impact company growth. If you're ready to lead in a collaborative and fast-paced environment, this opportunity is for you. #J-18808-Ljbffr Town Web
- ...Lending Partnerships Concierge based in the United States... ...of client success, lending operations, and... ...high-touch concierge support to B2B lending partners... ...processes, and overall customer experience Requirements... ...dependent options) Remote-first work model within...Remote jobFull timeFlexible hours
- ...Customer Success Lead The Customer Success Lead acts as a dedicated advocate for both clients and members, delivering a high level of personalized... ...experience. This role also serves as a crucial layer of support for customer advocates, and collaborates closely with...Remote work
$10k
...Customer Systems Lead We're hiring a Customer Systems Lead to help build a seamless, connected... ...Heidi. Reporting to the Head of Customer Success, ANZ, this role will own the systems,... ...experience across Customer Success, Support, Implementations, and Product. You will...Remote workWork at officeHome officeFlexible hours- ...POSITION SUMMARY The ClinicMind Enterprise Customer Success Lead serves as the primary strategic partner and advocate for our enterprise... ...upsell opportunities within existing accounts. Negotiate and support contract renewals in alignment with company objectives....Remote workContract work
- An education service provider is seeking a dynamic Customer Success Manager to work remotely from New Jersey. The role involves building strong relationships... ...customer success and drive business growth through proactive engagement and support. #J-18808-Ljbffr Achieve Test PrepRemote job
- Chainguard is seeking a Senior Customer Success Manager to lead customer engagements for Federal clients. In... ...successful onboarding and ongoing support for customers. Your expertise in customer... ...and retention. Position offers a remote-first culture and competitive benefits...Remote job
- Omada Health is looking for a Customer Success Associate in San Francisco to support SMB clients. The role involves managing customer relationships, driving satisfaction, and expanding the client base. Applicants should have a bachelor's degree and 2+ years in healthcare...Remote jobFlexible hours
- Rubicon People Partnership is seeking a Customer Engagement Manager for a remote/hybrid position based in Bedford,... ...of relevant experience in customer success or engagement, demonstrating an... ...discretionary bonus, and comprehensive health support. #J-18808-Ljbffr Rubicon People...Remote job
$70k - $110k
...and serve some of the leading U.S. based executive search firms. Our customers are operators; they make... ...founders have been handling support directly. We have hit... ...in customer support or success at a SaaS company. You... ...how firms operate. Remote‑first, with flexibility...Remote work- Customer Experience Lead We are looking for someone to lead our Customer Experience team here at VetRec. Location:Remote (U.S.) or at our HQ in Seattle, WA. Background in the veterinary... ...the customer experience team (support, success, and related functions) Design...Remote work
- Overview Location: Remote Reporting to: CRO Scope: Tier 1 accounts + Customer Success team leadership Storyteller is a SaaS platform... ...’re hiring a Customer Success Lead to take ownership of our most... ...layer within Customer Success Support and guide CSMs on account...Remote work
- ...years of experience in a SaaS customer success or similar role. Proven track... ...with CRM tools, customer support platforms, and SaaS product onboarding... ...As the Customer Success Lead at TechCollect.ai, you will... ...focus on delivering solutions. Remote Type: No Job Type: Full-Time...Remote workFull timeWork at officeTrial period
- ...strong investors, real enterprise customers, and a product that’s... ...action. As our Senior Customer Success Manager, you’ll be the human... ...stage, you own onboarding, QBRs, support, strategic conversations, and... ...we take care of our people Remote: SF, Vancouver, New York or...Remote workDay shift
- Revenue Management Customer Success Lead Remote (USA, 25%-50% travel to clients) Job Summary Focus on Implementation and Onboarding : Supports client onboarding, implementation, and training, making them a key point of contact for ensuring clients successfully adopt products...Remote work
$110k - $185k
Customer Success & GTM Lead - AI Platform Responsibility to drive enterprise adoption, customer success... ...and executive sponsors. Support customer lifecycle management and ongoing... ...Culture of Autonomy & Growth: flexible, remote‑first work environment with structured...Remote workContract workFlexible hours- ...for PEO Implementation in Austin, Texas. In this role, you will lead a team of Implementation Managers, driving customer satisfaction and cross-functional collaboration. You will coach team members, support hiring efforts, and enhance customer adoption of key features....Remote jobFlexible hours
$125k - $150k
...healthcare technology company is seeking a Customer Success Project Manager to lead software implementation for... ...ensuring successful implementation and support of healthcare IT solutions. A... ...benefits, including health insurance and remote working options, is offered. #J-188...Remote job- ...construction intelligence, is seeking a Customer Enablement Team Lead in Austin, Texas. This high-impact,... ...strategies to empower Customer Success teams and bridge collaboration... ...position offers a blend of office and remote work, supports a family-friendly culture, and includes...Remote workWork at office
$110k - $130k
A leading SaaS company is seeking a Digital Customer Success Program Specialist in Dallas, TX. This role involves supporting digital customer success initiatives, collaborating with various teams, and ensuring customer engagement. Ideal candidates have 5-8 years of experience...Remote job- ...Customer Concierge & Delivery Coordinator The Customer Concierge & Delivery Coordinator plays... ...understand vehicle features. Help with remote deliveries when necessary to ensure customer... ...satisfaction. Sales and Marketing Support: Participate in the sales process when...Remote work
- Overview Define the success of our customers! As the Software Customer Acceleration... ..., and Sales. This role leads complex pre- and post-sales... ...market recommendations that support revenue growth and continuous... ...improvement. This role is a remote position, reporting to our Niles...Remote jobFull timeWork at officeWork visa
- ...Description Job Description CUSTOMER SUCCESS COORDINATOR Physical... ...Surveillance Technology / Technical Support About the Role As a... ...Customer Onboarding • Lead end-to-end onboarding for new... ...CRM tools (Zoho, HubSpot). • Remote Tools (RDP, Anydesk, Zoho) •...Remote workFull time
- A leading SaaS company is seeking a Remote Customer Success Manager to enhance client satisfaction and ensure effective onboarding and training. You'll engage with... ...strong relationships and serving as their primary support contact. Ideal candidates should have experience in...Remote jobWork from homeHome office
$300 per month
...of building production-grade, long-horizon agents.... ...Prashant Mital, Applied AI Lead, OpenAI About the... ...in the country. As our customer base grows, so does the... ...building a dedicated Customer Success function to own those... ...selling into or supporting accounting, audit, or finance...Full timeWork at office- ...Customer Success Leader Job Summary: The Customer Success Leader (CSL)... ...close coordination with Customer Support, Sales, Business Development,... ...-driven decision-making. Lead the development and execution... ...being performed in a remote office of a customer or other...Remote workWork at office
- ...affordable, professional-grade technology for athletes... ...and one heartwarming success story at a time. Powered... ...early stages of the customer journey are critical to... ...onboarded, set up, and supported in their first 30–60... ...Customer Activation & Success Lead to own the early...
- ...workers - and the people supporting them - to achieve greater... ...and running. We are a remote-first, global team headquartered... ...Bangalore, India, with leading investors that include Accel... ...searching for a hands-on, customer-obsessed Customer Success Leader who sees challenges...Remote workWorldwide
$109.48k - $147.2k
A leading technology company in the United States is seeking a Customer Success Manager to oversee a team focused on client satisfaction. This remote role involves developing strategies to ensure client success... ...$147,200, and benefits that support professional growth and work...Remote job- Rentvine, LLC. is searching for a Senior Customer Success Manager to foster customer relationships and drive adoption of the Rentvine platform... ...Management. This position may require occasional travel. Supporting customer success is pivotal for retention and growth. #J-188...Remote job
- A leading workforce platform is seeking a Customer Success Coordinator to manage customer renewals and ensure ongoing satisfaction. This remote role requires strong organizational and communication skills... ...the renewal lifecycle, supporting agreement negotiations, and leveraging...Remote job
Do you want to receive more vacancies?
Subscribe and receive similar vacancies to Remote Customer Success Lead: Concierge-Grade Support. Be the first to apply!
- customer experience lead New York, NY
- customer service team lead New York, NY
- customer experience team leader New York, NY
- customer success team lead New York, NY
- customer success coordinator New York, NY
- customer success lead New York, NY
- customer service coordinator New York, NY
- customer service team manager New York, NY
- concierge New York, NY
- full time concierge New York, NY



