Remote Customer Success Lead: Concierge-Grade Support
Town Web
- Remote job
A technology company is seeking a Customer Success Lead to manage a dynamic support team and enhance client experiences. This role focuses on providing leadership, tracking performance metrics, and improving operational efficiency. The ideal candidate will have extensive experience in customer support management, with a strong emphasis on professionalism and empathy. You'll shape the support function and impact company growth. If you're ready to lead in a collaborative and fast-paced environment, this opportunity is for you. #J-18808-Ljbffr Town Web
- ...for a highly motivated and experienced Customer Concierge Lead for our salon. Your focus will be on... ...Commission Extensive training and support Excellent growth opportunities Free... ...greetings, temperature checks, remote check-in, amongst other key requirements...Remote workHourly payPermanent employmentWeekend workAfternoon shift
- ...Cselitegetaways is looking for a Remote Travel Customer Representative to support travelers from the comfort of your home. In this role, you will assist clients... ...flexible scheduling and various travel-related perks while contributing to customer success. #J-18808-LjbffrRemote workFlexible hours
- ...account abuse. Many of our biggest customers have been using us for 5+... ...best to set you up for success through setting expectations... ...Making sure everyone at Castle is supported (unlimited vacation, averaging... ...of days a week but we’re a remote first company so we’re open to...Remote workWork at officeFlexible hours
- ...Customer Experience Lead We are looking for someone to lead our Customer Experience team here at VetRec. Location:Remote (U.S.) or at our HQ in Seattle, WA. Background in the veterinary... ...develop the customer experience team (support, success, and related functions) Design...Remote work
- ...Notable is the leading healthcare AI platform for transforming... ...together. Role Summary As a Customer Success Lead (CSL) for strategic accounts... ...Success, Delivery, Product, Support, and Partnerships to ensure... ...three days a week. For remote employees, occasional travel...Remote workWork at office3 days per week
- ...Help customers get maximum value out of PanelPlace services and grow PanelPlace portfolio of clients worldwide Customer Success Lead (Remote - Full Time) Delivering Customer Success is an important... ...adoption and implementation to support account retention and renewal....Remote workFull timeWorldwide
- ...As a Customer Success Lead , you will be responsible for leading and running a sub‑team of Customer... ...rounds and HR/People related topics supported by your Head of region Orchestrate the... ...sick days Flexible in‑office, hybrid, & remote work options depending on role...Remote workWork at officeWorldwideFlexible hours
- ...join us. We are looking for a Lead Research Advisor to join our growing Customer Success department. You will drive and... ...s product offerings. Provide support and guidance to research participants... ...growth & development, and a remote work stipend. A company that...Remote workWork experience placementLocal areaFlexible hoursShift work
$23 per hour
...Position Summary: The Customer Success Lead acts as a dedicated advocate for both clients and members, delivering a high level of personalized... ...and acting as the primary channel for external product support, education, and issue resolution. This role requires a proactive...Remote workMonday to FridayFlexible hoursShift work- ...Customer Success Lead Supports Operations. Delivers Concierge-Level Client Experiences Department: Customer Success Reports To: Head of Customer Success Location: Remote Employment Type: Full-time About Town Web and HeyGov Town Web and HeyGov are on a mission to modernize...Remote workFull timeLocal area
$110k - $185k
...Customer Success & GTM Lead – AI Platform Responsibility to drive enterprise adoption, customer success... ...stakeholders and executive sponsors. Support customer lifecycle management and... ...Culture of Autonomy & Growth: flexible, remote‑first work environment with structured...Remote workContract workFlexible hours- ...Leading a remote customer support team, the full-time Customer Support Team Lead will guide team members towards operational goals, ensure high levels... ...in setting clear deliverables and improving Customer Success Metrics Track record of managing hybrid or fully remote...Remote workFull time
- Verifiable is seeking an experienced Enterprise Customer Success Manager to drive customer satisfaction,... ...strategic accounts. This role is fully remote. As the primary point of contact for... ...seamless onboarding, deliver ongoing support, identify expansion opportunities,...Remote job
- An education service provider is seeking a dynamic Customer Success Manager to work remotely from New Jersey. The role involves building strong relationships... ...customer success and drive business growth through proactive engagement and support. #J-18808-Ljbffr Achieve Test PrepRemote job
- EverTrue, Inc. is seeking a full-time remote Customer Success Operations Manager. The role involves optimizing the Customer Success technology... ...in Customer Success Operations or similar roles supporting SaaS organizations, along with a strong understanding of Salesforce...Remote jobFull time
$140k
Nodes & Links is looking for a Senior Customer Success Manager in Dallas, Texas. You will manage enterprise customer accounts, lead onboarding, and ensure customer success... ...along with benefits like health insurance and remote work support. #J-18808-Ljbffr Nodes & LinksRemote job- INNERGY is seeking a Customer Success Manager to own post-implementation relationships for a portfolio of Microvellum and INNERGY Engineering... ...reviews, and coordinate with Professional Services and Support to resolve issues. #J-18808-Ljbffr MicroStrategy Services Corp...Remote job
- ...based in New York, is seeking a Senior Customer Success Manager for its Storefront Pro team. In... ...commerce investments. The position is remote across the U.S. and requires up to 30%... ...managing executive relationships, and supporting enterprise grocery clients. #J-18808-Ljbffr...Remote work
- GitLab is seeking a Customer Success Manager for APJ to drive adoption, measurable outcomes, and... ...goals with GitLab capabilities, leading workshops, and turning product usage data... ...Engineering, Sales, and Professional Services to support success plans and share insights. #J-1...Remote job
- ...delivering results that scale and support that never sleeps. More than... ..., and let’s build the future of customer experience together. Welcome... ...s next. The Role The Team Lead will oversee and coordinate both the Customer Success Associate, Migration Focus, and...Remote workPermanent employmentFull timeWork from homeShift work
- Omada Health is looking for a Customer Success Associate in San Francisco to support SMB clients. The role involves managing customer relationships, driving satisfaction, and expanding the client base. Applicants should have a bachelor's degree and 2+ years in healthcare...Remote jobFlexible hours
- ...Building a world-class support function, the full-time Customer Support Lead will own the end-to-end support experience, collaborating with product, engineering... ...+ years of experience in customer support, customer success, or technical support at a software company Proven...Remote workFull time
$70k - $110k
...and serve some of the leading U.S. based executive search firms. Our customers are operators; they make... ...founders have been handling support directly. We have hit... ...in customer support or success at a SaaS company. You... ...how firms operate. Remote‑first, with flexibility...Remote work- ...join us? You’ll help build the customer function for what we believe... ...into a repeatable customer success machine. If you eventually want... ...end-to-end. Onboarding, support, education, risk, feedback, process... ...> offer. Start date ASAP. No remote. No students. If this sounds...Remote workImmediate start
- ...schedule Training & development Customer Support Associate – Monmouth Cards (Remote/Hybrid - Must be based in NJ, NY,... ...re looking for a Customer Support Lead to help oversee our customer... ...Experience: Customer support, customer success, or customer operations experience...Remote workFull timePart timeFlexible hours
- ...strong investors, real enterprise customers, and a product that’s... ...action. As our Senior Customer Success Manager, you’ll be the human... ...stage, you own onboarding, QBRs, support, strategic conversations, and... ...we take care of our people Remote: SF, Vancouver, New York or...Remote workDay shift
$60k - $90k
Location Remote; Oklahoma City, OK; Raleigh, NC; Seattle... ...for a Quality Insights Lead to join our Solutions... ...help drive long-term customer value, retention, and expansion... ...the customer journey, supporting enterprise clients post... ...and ensuring continued success through adoption, value...Remote jobFull timeLocal area£52.92k - £58.8k per year
...high-performance, remote-first ecosystem... ...proficient Concierge Specialist IV to... ...our elite core Customer Experience team... ...leverage client success seat, you will... ...manual standard support ticket... ...Functional Triage: Lead the investigation... ...professional business-grade fluency...Remote workPermanent employmentFull timeContract workImmediate startFlexible hoursShift work- # Customer Success & ROI LeadRemote (U.S.) Fractional (2-3 days/week)## SummaryOwn... ...a Customer Success & ROI Lead to own operator adoption,... ...validation processes* Has supported a sales process using case... ..., tenure, and eligibility.* Remote-first, Dallas-anchored Work...Remote workFull timeLocal areaImmediate startHome office2 days per week3 days per week
- Partner Concierge The Partner Concierge serves as the... ...ensuring they receive timely support, alignment, enablement... ...themselves. This is a remote role that requires... ..., sales ops, or customer success), with enough exposure... ...the Global Alliances Lead, and the other Partner...Remote work
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