Sign up to access all features of our service.
  • Job search
  • Favorites
  • Create a CV
    New
  • Salaries
  • Subscriptions

Remote Customer Success Lead: Concierge-Grade Support

Town Web

New York, NY
  • Remote job

A technology company is seeking a Customer Success Lead to manage a dynamic support team and enhance client experiences. This role focuses on providing leadership, tracking performance metrics, and improving operational efficiency. The ideal candidate will have extensive experience in customer support management, with a strong emphasis on professionalism and empathy. You'll shape the support function and impact company growth. If you're ready to lead in a collaborative and fast-paced environment, this opportunity is for you. #J-18808-Ljbffr Town Web

Vacancy posted 4 days ago
Similar jobs that could be interesting for youBased on the Remote Customer Success Lead: Concierge-Grade Support in New York, NY vacancy
  •  ...Lending Partnerships Concierge based in the United States...  ...of client success, lending operations, and...  ...high-touch concierge support to B2B lending partners...  ...processes, and overall customer experience Requirements...  ...dependent options) Remote-first work model within... 
    Remote job
    Full time
    Flexible hours

    jobgether

    United States
    4 days ago
  •  ...Customer Success Lead The Customer Success Lead acts as a dedicated advocate for both clients and members, delivering a high level of personalized...  ...experience. This role also serves as a crucial layer of support for customer advocates, and collaborates closely with... 
    Remote work

    AE Perkins

    United States
    1 day ago
  • $10k

     ...Customer Systems Lead We're hiring a Customer Systems Lead to help build a seamless, connected...  ...Heidi. Reporting to the Head of Customer Success, ANZ, this role will own the systems,...  ...experience across Customer Success, Support, Implementations, and Product. You will... 
    Remote work
    Work at office
    Home office
    Flexible hours

    Heidi Health

    United States
    1 day ago
  •  ...POSITION SUMMARY The ClinicMind Enterprise Customer Success Lead serves as the primary strategic partner and advocate for our enterprise...  ...upsell opportunities within existing accounts. Negotiate and support contract renewals in alignment with company objectives.... 
    Remote work
    Contract work

    Clinic Mind

    United States
    3 days ago
  • An education service provider is seeking a dynamic Customer Success Manager to work remotely from New Jersey. The role involves building strong relationships...  ...customer success and drive business growth through proactive engagement and support. #J-18808-Ljbffr Achieve Test Prep
    Remote job

    Achieve Test Prep

    New York, NY
    4 days ago
  • Chainguard is seeking a Senior Customer Success Manager to lead customer engagements for Federal clients. In...  ...successful onboarding and ongoing support for customers. Your expertise in customer...  ...and retention. Position offers a remote-first culture and competitive benefits... 
    Remote job

    Chainguard

    New York, NY
    2 days ago
  • Omada Health is looking for a Customer Success Associate in San Francisco to support SMB clients. The role involves managing customer relationships, driving satisfaction, and expanding the client base. Applicants should have a bachelor's degree and 2+ years in healthcare... 
    Remote job
    Flexible hours

    Omada Health

    San Francisco, CA
    1 day ago
  • Rubicon People Partnership is seeking a Customer Engagement Manager for a remote/hybrid position based in Bedford,...  ...of relevant experience in customer success or engagement, demonstrating an...  ...discretionary bonus, and comprehensive health support. #J-18808-Ljbffr Rubicon People... 
    Remote job

    Rubicon People Partnership

    Bedford Hills, NY
    4 days ago
  • $70k - $110k

     ...and serve some of the leading U.S. based executive search firms. Our customers are operators; they make...  ...founders have been handling support directly. We have hit...  ...in customer support or success at a SaaS company. You...  ...how firms operate. Remote‑first, with flexibility... 
    Remote work

    Dots

    New York, NY
    4 days ago
  • Customer Experience Lead We are looking for someone to lead our Customer Experience team here at VetRec. Location:Remote (U.S.) or at our HQ in Seattle, WA. Background in the veterinary...  ...the customer experience team (support, success, and related functions) Design... 
    Remote work

    VetRec

    Seattle, WA
    4 days ago
  • Overview Location: Remote Reporting to: CRO Scope: Tier 1 accounts + Customer Success team leadership Storyteller is a SaaS platform...  ...’re hiring a Customer Success Lead to take ownership of our most...  ...layer within Customer Success Support and guide CSMs on account... 
    Remote work

    Storyteller

    New York, NY
    4 days ago
  •  ...years of experience in a SaaS customer success or similar role. Proven track...  ...with CRM tools, customer support platforms, and SaaS product onboarding...  ...As the Customer Success Lead at TechCollect.ai, you will...  ...focus on delivering solutions. Remote Type: No Job Type: Full-Time... 
    Remote work
    Full time
    Work at office
    Trial period

    The Juris Agency

    Rochester, MI
    4 days ago
  •  ...strong investors, real enterprise customers, and a product that’s...  ...action. As our Senior Customer Success Manager, you’ll be the human...  ...stage, you own onboarding, QBRs, support, strategic conversations, and...  ...we take care of our people Remote: SF, Vancouver, New York or... 
    Remote work
    Day shift

    Revic

    San Francisco, CA
    16 hours ago
  • Revenue Management Customer Success Lead Remote (USA, 25%-50% travel to clients) Job Summary Focus on Implementation and Onboarding : Supports client onboarding, implementation, and training, making them a key point of contact for ensuring clients successfully adopt products... 
    Remote work

    Rentana Inc.

    New York, NY
    4 days ago
  • $110k - $185k

    Customer Success & GTM Lead - AI Platform Responsibility to drive enterprise adoption, customer success...  ...and executive sponsors. Support customer lifecycle management and ongoing...  ...Culture of Autonomy & Growth: flexible, remote‑first work environment with structured... 
    Remote work
    Contract work
    Flexible hours

    Lumenci

    Austin, TX
    4 days ago
  •  ...for PEO Implementation in Austin, Texas. In this role, you will lead a team of Implementation Managers, driving customer satisfaction and cross-functional collaboration. You will coach team members, support hiring efforts, and enhance customer adoption of key features.... 
    Remote job
    Flexible hours

    Rippling

    Austin, TX
    1 day ago
  • $125k - $150k

     ...healthcare technology company is seeking a Customer Success Project Manager to lead software implementation for...  ...ensuring successful implementation and support of healthcare IT solutions. A...  ...benefits, including health insurance and remote working options, is offered. #J-188... 
    Remote job

    LiveData

    Oklahoma City, OK
    3 days ago
  •  ...construction intelligence, is seeking a Customer Enablement Team Lead in Austin, Texas. This high-impact,...  ...strategies to empower Customer Success teams and bridge collaboration...  ...position offers a blend of office and remote work, supports a family-friendly culture, and includes... 
    Remote work
    Work at office

    Buildots

    Austin, TX
    3 days ago
  • $110k - $130k

    A leading SaaS company is seeking a Digital Customer Success Program Specialist in Dallas, TX. This role involves supporting digital customer success initiatives, collaborating with various teams, and ensuring customer engagement. Ideal candidates have 5-8 years of experience... 
    Remote job

    Responsive, Inc.

    Dallas, TX
    1 day ago
  •  ...Customer Concierge & Delivery Coordinator The Customer Concierge & Delivery Coordinator plays...  ...understand vehicle features. Help with remote deliveries when necessary to ensure customer...  ...satisfaction. Sales and Marketing Support: Participate in the sales process when... 
    Remote work

    Genesis of Cherry Hill

    Marlton, NJ
    16 hours ago
  • Overview Define the success of our customers! As the Software Customer Acceleration...  ..., and Sales. This role leads complex pre- and post-sales...  ...market recommendations that support revenue growth and continuous...  ...improvement. This role is a remote position, reporting to our Niles... 
    Remote job
    Full time
    Work at office
    Work visa

    Shure

    Niles, IL
    3 days ago
  •  ...Description Job Description CUSTOMER SUCCESS COORDINATOR Physical...  ...Surveillance Technology / Technical Support   About the Role As a...  ...Customer Onboarding • Lead end-to-end onboarding for new...  ...CRM tools (Zoho, HubSpot). • Remote Tools (RDP, Anydesk, Zoho) •... 
    Remote work
    Full time

    Evolon Technology

    Dallas, TX
    2 days ago
  • A leading SaaS company is seeking a Remote Customer Success Manager to enhance client satisfaction and ensure effective onboarding and training. You'll engage with...  ...strong relationships and serving as their primary support contact. Ideal candidates should have experience in... 
    Remote job
    Work from home
    Home office

    Enerex

    New York, NY
    4 days ago
  • $300 per month

     ...of building production-grade, long-horizon agents....  ...Prashant Mital, Applied AI Lead, OpenAI About the...  ...in the country. As our customer base grows, so does the...  ...building a dedicated Customer Success function to own those...  ...selling into or supporting accounting, audit, or finance... 
    Full time
    Work at office

    Basis AI

    New York, NY
    4 days ago
  •  ...Customer Success Leader Job Summary: The Customer Success Leader (CSL)...  ...close coordination with Customer Support, Sales, Business Development,...  ...-driven decision-making. Lead the development and execution...  ...being performed in a remote office of a customer or other... 
    Remote work
    Work at office

    Safran

    Grand Prairie, TX
    16 hours ago
  •  ...affordable, professional-grade technology for athletes...  ...and one heartwarming success story at a time. Powered...  ...early stages of the customer journey are critical to...  ...onboarded, set up, and supported in their first 30–60...  ...Customer Activation & Success Lead to own the early... 

    Rapsodo

    Saint Louis, MO
    4 days ago
  •  ...workers - and the people supporting them - to achieve greater...  ...and running. We are a remote-first, global team headquartered...  ...Bangalore, India, with leading investors that include Accel...  ...searching for a hands-on, customer-obsessed Customer Success Leader who sees challenges... 
    Remote work
    Worldwide

    Zinier

    United States
    1 day ago
  • $109.48k - $147.2k

    A leading technology company in the United States is seeking a Customer Success Manager to oversee a team focused on client satisfaction. This remote role involves developing strategies to ensure client success...  ...$147,200, and benefits that support professional growth and work... 
    Remote job

    Samsara

    New York, NY
    4 days ago
  • Rentvine, LLC. is searching for a Senior Customer Success Manager to foster customer relationships and drive adoption of the Rentvine platform...  ...Management. This position may require occasional travel. Supporting customer success is pivotal for retention and growth. #J-188... 
    Remote job

    Rentvine, LLC.

    Austin, TX
    3 days ago
  • A leading workforce platform is seeking a Customer Success Coordinator to manage customer renewals and ensure ongoing satisfaction. This remote role requires strong organizational and communication skills...  ...the renewal lifecycle, supporting agreement negotiations, and leveraging... 
    Remote job

    Jobgether

    California, MO
    2 days ago

Do you want to receive more vacancies?

Subscribe and receive similar vacancies to Remote Customer Success Lead: Concierge-Grade Support. Be the first to apply!