Get new jobs by email
  • $70.13k - $116.88k

     ...required certifications/licensures needed to be successful in this position. Accountability Banking Client Counseling Customer Experience (CX) Customer Loyalty Decision Making People Management Proactive Behavior Results-Oriented Competencies Branch Banking Services Digital... 
    Suggested
    Temporary work
    Work experience placement
    Work at office

    PNC

    Ohio
    11 hours ago
  • $48.75k - $81.25k

     ...certifications/licensures needed to be successful in this position. Preferred Skills Accountability Banking Client Loyalty Customer Experience (CX) Customer Service Identifying Opportunities Leveraging Technology Proactive Sales Competencies Banking Products Digital Awareness... 
    Suggested
    Full time
    Temporary work
    Part time
    Work experience placement
    Work at office

    PNC

    Ohio
    2 days ago
  • $41.11k - $65.79k

     ...departmental tools and resources to promote student success, persistence, and satisfaction, in alignment with the Customer Experience (CX) framework Bachelor's degree Customer service background Higher education, advising, tutoring, or counseling 4 Day Shifts: Monday... 
    Suggested
    Full time
    Local area
    Remote work
    Worldwide
    Shift work
    Weekend work
    Day shift
    Afternoon shift

    Southern New Hampshire University

    Ohio
    11 hours ago
  • $84.8k - $121.1k

     ...in a company that values your contributions and puts a premium on work flexibility, learning, and career development. Summary As a CX Business Compliance Liaison at Gainwell Technologies, you will support the Director of CX Business Compliance in translating approved... 
    Suggested
    Full time
    Remote work
    Flexible hours

    Gainwell Technologies LLC

    Columbus, OH
    1 day ago
  •  ...will envision, design, and prototype positive customer interactions, create journey maps, ideation, and facilitated events to elevate CX. Identifying stakeholders is critical, and you will lead visionary and prototyping activity. You will participate in strategic... 
    Suggested
    Remote job

    Lumicera

    Columbus, OH
    2 days ago
  • Upstart is seeking a Lead Operations Associate, Customer Experience, to enhance performance across phone, email, and chat channels. You will analyze workforce needs, investigate issues, and drive improvements with cross-functional teams to improve quality and service levels...
    Suggested
    Part time

    Upstart

    Columbus, OH
    2 days ago
  •  ...definition, and value hypotheses. Serve as a primary business and operations partner for the move from Genesys Engage to Genesys Cloud CX, keeping the migration tied to Customer Operations priorities and the intended customer and employee experience. Shape the order in... 
    Suggested

    American Electric Power

    Columbus, OH
    4 days ago
  •  ...definition, and value hypotheses. Serve as a primary business and operations partner for the move from Genesys Engage to Genesys Cloud CX, keeping the migration tied to Customer Operations priorities and the intended customer and employee experience. Shape the order in... 
    Suggested
    Work experience placement
    Work at office

    AEP

    Columbus, OH
    2 days ago
  • Maersk is seeking a CX Agent in Athens to deliver outstanding service to direct customers and onboard them to Maersk's environment. You will manage end-to-end shipping processes, handle case management, onboarding, and relationship management for both Import and Export... 
    Suggested

    Maersk

    Columbus, OH
    3 days ago
  • PNC Financial Services Group in Grove City, OH is seeking a Personal Banker to deliver a differentiated customer experience and grow branch relationships. This in-office role requires coaching tellers, educating customers on digital tools, and referring opportunities to...
    Suggested
    Work at office

    PNC Financial Services Group

    Grove City, OH
    1 day ago
  • Bath & Body Works, Inc. is seeking an Associate Digital Merchandiser to execute and optimize category-level digital experiences that support our ecommerce strategy. You will partner with Marketing, Planning, and Creative teams to deliver compelling site presentations and...
    Suggested

    Bath & Body Works, Inc

    Columbus, OH
    11 hours ago
  • American Electric Power is seeking a strategic IT Consultant Senior to lead Customer Experience Systems strategy and solutions. You will partner with Technology, Contact Center, and operations to shape AI-enabled enhancements, define outcomes, and ensure adoption across...
    Suggested

    American Electric Power Co.

    Columbus, OH
    3 days ago
  •  ...realization across the portfolio. In this role, you will lead strategic planning, product direction, and stakeholder alignment, guiding migrations from Genesys Engage to Genesys Cloud CX and delivering measurable customer and employee #J-18808-Ljbffr American Electric Power
    Suggested

    American Electric Power

    Columbus, OH
    4 days ago
  • $30k - $50k

     ...licensures needed to be successful in this position. Preferred Skills Accountability, Banking, Client Loyalty, Customer Experience (CX), Customer Service, Identifying Opportunities, Leveraging Technology, Proactive Sales Competencies Accuracy and Attention to... 
    Suggested
    Full time
    Temporary work
    Part time
    Work experience placement
    Work at office

    PNC

    Ohio
    5 days ago
  • Upstart is seeking a Lead Operations Associate, Customer Experience, to support daily team health by building AI tools, analyzing demand, and guiding peers. Based in Columbus, OH, the role blends hands-on problem solving with cross‑functional collaboration. You’ll work ...
    Suggested

    OhioX

    Columbus, OH
    11 hours ago
  •  ...school diploma or equivalent • Minimum B2 English By joining this role, this is what you can expect: Work for a fast-growing global CX and digital services firm Permanent Contract Private health insurance Ticket Restaurant Transportation allowance Make it your Next Job... 
    Permanent employment
    Contract work
    Work experience placement
    Live in
    Shift work

    Atlean World

    Columbus, OH
    1 day ago
  • $77.7k - $112.65k

     ...responsibility of this role is the enhancement and maintenance of performance measurement frameworks for Owner Experience and a specific CX initiative. The Analyst will identify key performance indicators, develop scorecards and reporting methodologies, evaluate program... 
    Full time
    Work experience placement
    Work at office
    Remote work
    Flexible hours

    Mazda North American Operations

    Ohio
    3 days ago
  • $240k - $300k

     ...FedRAMP, Zero Trust, and evolving Department of Defense mission requirements. What you bring to the table ~10+ years of successful CX/UC/CC technology sales experience supporting the U.S. Federal Government, with significant experience selling into the Department of... 
    Contract work
    For contractors
    Work at office
    Remote work
    Visa sponsorship

    Avaya

    Ohio
    16 days ago
  • $120k - $135k

     ...technology. With 3,500+ customers nationwide, we deliver increased speed to value and reduced risk across the full IT ecosystem — from CX, IT infrastructure, cloud, and security to mobility and beyond. Through thousands of advisory engagements, we’ve influenced and... 
    Full time
    Local area
    Remote work
    Flexible hours

    RAB Aggregator, LLC

    Ohio
    1 day ago
  • $130k - $210k

     ...technology. With 3,500+ customers nationwide, we deliver increased speed to value and reduced risk across the full IT ecosystem — from CX, IT infrastructure, cloud, and security to mobility and beyond. Through thousands of advisory engagements, we’ve influenced and... 
    Full time
    Local area
    Remote work
    Flexible hours

    RAB Aggregator, LLC

    Ohio
    1 day ago
  • Next Job Abroad is seeking a Customer Experience Specialist to serve German-speaking customers across Europe. The role offers full relocation support to Greece, including flight tickets, hotel or apartment upon arrival, and assistance with local paperwork. You will interact...
    Local area
    Relocation
    Relocation package

    Next Job Abroad

    Columbus, OH
    1 day ago
  •  ...Summary The CX Associate Professional Quality is responsible for monitoring and evaluating voice and non-voice interactions (accuracy, compliance, and experience). This role supports our commitment to delivering exceptional member and provider experience and the... 
    Full time
    Work at office
    Remote work
    Home office

    Gainwell Technologies LLC

    Ohio
    3 days ago
  • Next Job Abroad is seeking a Customer Experience Specialist to support Portuguese-speaking customers across Europe. You will be the voice of global brands, handling inquiries about products, orders, and accounts with a focus on clear, friendly communication. The position...
    Relocation
    Relocation package

    Next Job Abroad

    Columbus, OH
    3 days ago
  • Integra Beauty in Groveport, Ohio is seeking a Seasonal Customer Experience Agent on-site to support our customers. You will collaborate with Marketing and Operations to deliver best-in-class service and resolve inquiries with thoughtful solutions. The ideal candidate has...
    Seasonal work
    Monday to Friday

    Applied Labs

    Groveport, OH
    3 days ago
  •  ...Customer Experience Lead to serve as the regional SPOC between business stakeholders and wireless delivery teams. You will translate CX analytics, surveys and personas into actionable requirements to improve service perception and performance, driving regional loyalty.... 

    Pacer Group

    Columbus, OH
    2 days ago
  •  ...Summary The CX Professional Quality is responsible for monitoring and evaluating the quality of inbound and outbound interactions. You will support our quality commitment of exceptional, accurate, and compliant execution of work through measurement, analysis, and review... 
    Full time
    Contract work
    Work at office
    Immediate start
    Remote work

    Gainwell Technologies LLC

    Ohio
    2 days ago
  • $50.4k - $72k

     ...Verification Specialists independently reassess review quality and validate corrective actions. The Director of Customer Experience (CX) Business Compliance provides compliance directions, and the CX Compliance Liaison coordinates cross-account improvements. You’ll... 
    Full time
    Work at office
    Remote work
    Flexible hours

    Gainwell Technologies LLC

    Ohio
    20 days ago
  •  ...Job Description Job Description CX Loyalty Lead Onsite to Columbus, OH Max Rate *** - ***/hr Top Skills: 1. Regional wireless SPOC 2. Problem Management 3. Surveys, personas, requirements, customer analytics Summary: We are seeking a CX Loyalty... 

    Apolis

    Columbus, OH
    16 days ago
  • Gainwell Technologies LLC in the United States seeks a CX Business Compliance Liaison to translate approved requirements into consistent, evidence-based practices across customer accounts. You’ll oversee verification activities, guide staff, and coordinate training while... 
    Remote job

    Gainwell Technologies LLC

    Columbus, OH
    1 day ago
  • Upstart is seeking a Customer Experience Manager for the HELOC product line to lead a team of CX agents, guiding inbound and future chat support while shaping interactions across home equity products. You’ll partner with quality, TPM, product, telephony, and compliance... 
    Remote job

    Upstart

    Columbus, OH
    3 days ago