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- ...relations for internal and external customers. Responsible for managing staff to perform job responsibilities and tasks in a manner... ...Manage the call que(s), direct the Call Center Lead and accept escalated calls received in the Call Center Manage downtime process (s)...SuggestedFull timeWork at officeShift work
University of Kansas Health System
Olathe, KS18 hours ago - ...customer meetings as needed. · Maintains regular interaction with management team and customers. · Ensures all required reporting is... ...· Makes personal follow up calls to all customer complaints. Escalation point for customer complaints. · Adheres to all ISO processes...SuggestedHourly pay
Advanced Technology Services
Wichita, KS18 hours ago - ...Medical Information Client Manager - Team Lead Medical Information is a critically important customer-facing function that supports... ...Medical Communications (EVERSANAMICC). Perform project escalations in a timely manner when client performance requirements are not...SuggestedFull timeWork at officeFlexible hoursShift work
EVERSANA Company
Overland Park, KS18 hours ago - ...service across BPO campaigns. You’ll be responsible for performance management, coaching, and ensuring operational excellence. To be... ...schedules, attendance, and real-time adherence. Handle escalated customer issues and ensure timely resolution. Collaborate with...SuggestedRemote work
MCI Careers
Wichita, KSa month ago - ..., resolve concerns quickly, and anticipate issues before they escalate Keep nurses and doctors updated on customer needs for a seamless... ...~ Advanced knowledge in computer programs and practice management software ~ Highly organized, with strong attention to detail...SuggestedFull timeFlexible hoursNight shiftWeekend work
Veterinary Emergency Group
Overland Park, KS1 day ago $75.9k - $129.95k
...realize the full value of our digital solutions by proactively managing relationships, resolving issues, and championing customer... ...communications (internal and external) and triage/troubleshoot customer escalations Demonstrated ability to remain professional and solution...SuggestedTemporary workWork at officeWolters Kluwer
Wichita, KS2 days ago- ...care about our customers. Title: Technical Services Project Manager - Software and Integrations Reports To: Director of Technical... ...workload and project cost alignment. Primary point of contact or escalation point for clients on any project related task or communication...SuggestedFull timeContract workSeasonal workWork at officeWork from homeFlexible hoursNight shift
- ...Sales & Use Tax Manager The DH Pace Company is a family-owned and privately held business with annual sales over $1 billion through... ...are NOT part of this position's responsibility). Will respond to escalated tax inquiries and correspondence received from tax authorities,...SuggestedTemporary workFor contractorsWork at officeLocal area
DH Pace
Olathe, KS1 day ago - ...Project Manager Our client is an international Healthcare AI company that specializes in providing AI-powered risk adjustment solutions... ...performance to identify areas for improvement. Report and escalate issues to management as needed. Create and maintain...SuggestedFlexible hours
Recours Four Kenya Consultants Limited
Kansas City, KS18 hours ago $103.6k - $189.7k
...entrants across Banking and Capital Markets, Wealth and Asset Management, Insurance, and Real Estate, Hospitality and Construction. Our... ...identify problem areas and items that need to be addressed or escalated to ensure client needs are timely and accurately completed. You...SuggestedWork experience placementSummer holidayWork at officeLocal areaFlexible hours- ...Project Controls Manager Atlanta GA ( Onsite) 24+ Month Contract with possible extension Note : This role is 50hr/ week Responsibilities... ...Ensures transparent project health visibility to the business. Escalates project issues to PJC Leadership and provides resolutions....SuggestedContract workWork at officeLocal areaHome office
Tech Providers
Overland Park, KS3 days ago - ...the ability to multi-task many projects simultaneously in a fast-paced environment, but knows when to ask for clarity and how to escalate concerns appropriately.Strong written and verbal communication skills Ability to analyze and present data and findings clearly, concisely...SuggestedWork at officeRemote work
- ...we’re UNSTOPPABLE for our employees!The Sr. Product Marketing Manager – Portfolio & Strategy is accountable for defining and aligning... ...private label portfolio needs into T-Life roadmap discussions; escalates systemic platform gaps affecting growth or CX.Aggregates in-market...SuggestedFull timeTemporary workPart timeWork experience placementLocal areaFlexible hours
T-Mobile
Shawnee Mission, KS3 days ago - ...trust, and continuous improvement Customer Experience Handle escalated customer issues (billing, service, complaints) Set and model service... ...leadership Maintain SOPs and service standards Operations Manage scheduling and daily workflow Collaborate with Sales, Service,...SuggestedHourly payWork at office
$16 - $35 per hour
...Desk Supervisor assists with daily front desk operations, supports Front Desk Agents during busy shifts, handles escalated guest concerns, and helps manage the check-in and check-out process to ensure efficiency and accuracy. Responsibilities include supervising front...SuggestedHourly payFull timeShift workNight shiftAfternoon shiftHilton
Olathe, KS1 day ago- ...For more information, see What You'll Be Working On You'll manage day-to-day execution of active projects and work closely with engineering... ...and vendors). Track progress, identify risks or blockers, and escalate issues as needed. Support scope, schedule, and change tracking...
- ..., development and customer satisfaction. Working with us means managing the most advanced and sophisticated technologies.* *Our Martos... ...project issues requiring any type of support* Support - Resources Escalate at the right level and with relevant speed/anticipation the...Permanent employmentFull timeContract workInternshipLive inWorldwideFlexible hours
- Project Manager Location: Remote in USA Department: Service Delivery Reports to: Manager, Service Delivery Why Join Omnicell? Do you... ...leadership , providing insight into account health, project escalations, and recommended action plans. Develop and maintain a strong...Remote work
- ...) In this role, you will lead the Strategic Account Project Management organization to ensure complex customer projects are executed... ...Establish and maintain execution standards, operating procedures, and escalation protocols to improve speed, quality, and reliability...Work at officeMonday to FridayFlexible hours
SPX Cooling Tech, LLC
Overland Park, KS3 days ago - ...relationships and innovative talent and processes, our Project Management team plays a key role in securing and maintaining project and... ...material deliveries, change management, safety, and quality Manages escalated problems or issues Supports commercial recovery process and...Work experience placementWork at officeRelocationFlexible hours
$19.5 per hour
...required. High School Diploma/GED preferred. 1 year of retail management experience or previous Goodwill Retail or Warehouse experience... ...to ensure repeat donors, shoppers, and staff retention and de‑escalate customer dissatisfaction quickly and effectively. Coach and counsel...Hourly payFull timeFlexible hoursShift work- About us We are a registered investment advisory firm managing approximately $1 billion in client assets from our Overland Park headquarters... ...and service needs with speed and professionalism, and escalating to advisors when appropriate. Process and manage all money...Full time
Legacy Financial Strategies, LLC
Overland Park, KS2 days ago $27.02 - $48.55 per hour
...Position Purpose:** Develops, assesses and coordinates holistic care management activities, with primary focus and support towards populations... ...calls, mental health first aid training, field safety and de-escalation practices, psychotropic and other medication monitoring, etc*...Full timeContract workPart timeWork at officeLocal areaRemote workWork from homeMonday to FridayFlexible hours- Technical Contract Manager - Leading FM Service Provider - Central London - up to 78K Would you like to work for an established, stable building maintenance contractor that actually values their staff? Do you have experience of managing commercial maintenance contracts...Contract workFor contractorsWork from homeMonday to Friday
- ...Traveling Project Manager Project Management/Operations Kansas City, KS ID: 4325 Full-Time/Regular Position Summary Our Project Managers are experienced in commercial HVAC and Mechanical Construction and likes the challenge of unique designs, projects...Full timeImmediate startRelocation packageFlexible hours
Southland Industries
Kansas City, KS1 day ago - ...monitoring. Serving as a link between staff, technical teams, and management, this position drives operational excellence and delivers... ...and procedures, and resolving work related issues.* Resolves escalated problems referred by subordinate staff and notifies director of...Full timeWork at office
- ...Account Executive at Fiserv, you will play a pivotal role in managing digital channels and electronic payments relationships with clients... ...value, and satisfaction. # Facilitate client operational escalations to resolution and monitor escalated support tickets, client...Temporary workH1bRemote work
- ...Netsmart is seeking a seasoned Client Alignment (Account Manager) leader to support and grow strategic relationships with our Post-... ...strategic planning sessions and performance reviews.Act as a senior escalation point, ensuring issues are resolved efficiently while...Full timePart timeFor contractorsWork at office
Netsmart Technologies
Shawnee Mission, KS1 day ago $31.82k - $58.87k
...and maintain the highest level of customer service. Prioritizes open, overdue and/or critical CFRs or customer concerns and escalates to management as needed. Reviews and responds to customer feedback collected through external sources. Compiles statistical data (e.g.,...Work at officeLocal area- ...implement programs and policies that support organization strategies and sales activities and maximize brand recognition, exposure, and managing brand expansion and integrity. Manage marketing programs and staff. Job Duties and Responsibilities (Essential Job Functions)...Temporary workWork experience placementWork at officeFlexible hours
ReeceNichols Real Estate
Leawood, KS2 days ago
