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  • Contracts Manager, Government & Commercial Operations

     ...Contracts Manager, Government & Commercial Operations Macomb, MI 48042, USA Job Description The Contracts Manager, Government & Commercial...  ...adoption support, while ensuring appropriate human review and escalation for higher‑risk matters. Serve as the primary Michigan‑based... 
    Suggested
    Contract work
    Temporary work
    Local area
    Shift work
    Weekend work

    Ascent Aerospace

    Lansing, MI
    5 days ago

  • Contract Manager

    $84.75k - $124.3k

     ...Position Summary: Dematic has an immediate need for a Contract Manager to support the continual growth of Dematic’s North American project...  ...requests for advice related to sophisticated contracts and escalate to legal team and others where required* Prepare analysis to identify... 
    Suggested
    Contract work
    Local area
    Immediate start
    Overseas

    Kion Group AG

    Lansing, MI
    5 days ago

  • Customer Project Manager

     ...of tomorrow. Responsibilities Overall responsible for project management deliverables (set-up of project-charter, project management plan...  ..., define and implement countermeasures in case of deviations, escalate if necessary. Set-up and maintain cockpit chart with a... 
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    Local area

    Bosch USA

    Plymouth, MI
    5 days ago

  • Operations Group Manager - People Leadership & Escalations

    Midland Credit Management in Troy, Michigan is seeking a dedicated People Manager to lead and develop phone agents. You will oversee dispute investigations, manage escalations, and ensure operational efficiency. The ideal candidate will have at least 1-3 years of people... 
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    Midland Credit Management

    Troy, MI
    21 hours ago

  • Assistant General Manager

    $48k - $60k

     ...Assistant General Manager About the Job: As an Assistant General Manager, you'll be at the heart of our restaurant's success, supporting...  ...issues as they arise, determine immediate resolutions, or escalate to the GM when necessary. Assist in sourcing, recruiting, interviewing... 
    Suggested
    Work experience placement
    Immediate start
    Shift work

    Taco Bell

    Freeland, MI
    4 days ago

  • Regional Account Manager

     ...happen. THE OPPORTUNITY We are looking for a Regional Account Manager to join our Sales Team to lead account management and sales growth...  ..., and work with them to grow sales of CET’s products. Issue Escalation – Help the Customer Success team when thorny issues arise that... 
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    Full time
    For contractors

    Critical Environment Technologies Canada Inc

    Detroit, MI
    2 days ago

  • Assistant General Managers

     ...The Assistant General Manager (AGM) will contribute to Smoothie King’s success by assisting the GM in leading his/her team to create...  ...levels of Guest service, including oversight of Guest reviews and escalated Guest issues. Works to maintain store cleanliness and upkeep,... 
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    Full time
    Local area
    Flexible hours
    Night shift
    Afternoon shift

    Workstream

    Grand Blanc, MI
    5 days ago

  • Assistant General Manager

     ...Pay: $0 – $0 Summary At Great Wolf, the Assistant General Manager (AGM) is more than a right hand to the General Manager—they’re a key...  ...loyalty by fostering exceptional service, ensuring resolution of escalated concerns, and reinforcing brand values Leads the lodge’s... 
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    For contractors
    For subcontractor
    Interim role
    Work at office
    Local area
    Immediate start
    Relocation
    Flexible hours
    Shift work

    Great Wolf Lodge

    Traverse City, MI
    5 days ago

  • Group Manager - Customer Care & Operations - GM Energy

    $111.7k - $174.7k

    The Role: The Manager, GM Energy Customer Care & Operations leads day‑to‑day GM Energy Care performance (especially CSAT and TTR) with...  ...day‑to‑day GM Energy Care: intake, routing, case management, escalations, and journey support from installation/commissioning through... 
    Suggested
    For contractors
    Relocation
    Flexible hours
    Weekend work

    General Motors

    Warren, MI
    3 days ago

  • Selling Branch Manager - Grand Rapids, MI | Business Development | Staffing Services

     ...About this role The Branch Manager II is responsible for building and executing business plans designed to expand the market share...  ...with key client contacts (e.g., HR, Operations). Serves as an escalation point for Client, Procurement, Operations, and HR Managers to... 
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    Permanent employment
    Temporary work
    Work experience placement
    Live in
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    Local area
    Remote work

    The Adecco Group

    Grand Rapids, MI
    4 days ago

  • Supervisor, Production

     ...production goals are met. Function as a resource and point of escalation to direct reports. Coach, mentor, and provide performance development...  ...consistently and fairly. Work with Human Resources and plant management to resolve employee concerns Actively communicate with... 
    Suggested
    Work at office
    Shift work
    Weekend work

    Dairy Farmers of America

    Cass City, MI
    5 days ago

  • Customer Technical Program Manager, Vehicle OS

    $160k - $250k

     ...recognize the importance of flexibility and trust our employees to manage their schedules responsibly. This may include occasional remote...  ...of program-level issues and decisions through structured escalation management, triaging issues by impact and urgency, driving resolution... 
    Suggested
    Full time
    For contractors
    For subcontractor
    Casual work
    Work at office
    Remote work
    Day shift

    Applied Intuition

    Ann Arbor, MI
    2 days ago

  • Production Supervisor - Day Shift

    $70.39k - $98.54k

     ...quantity specifications, and cost. Key skills include people management, operational and sanitation knowledge, training ability, developing...  ...through training, standards development, data analysis, escalations, and reporting. DUTIES AND RESPONSIBILITIES: Leads team... 
    Suggested
    Weekend work
    Day shift

    Post Holdings

    Gaylord, MI
    5 days ago

  • Healthcare Project Manager

    $60 per hour

     ...Healthcare Project Manager (Hybrid) – Grand Rapids, MI Location: Grand Rapids, MI (Hybrid) Schedule: On-site Tuesday, Wednesday, Thursday...  ...Experience managing vendors, deliverables, and escalations tied to service outcomes and SLAs Strong communication skills... 
    Suggested
    Work at office
    Remote work
    Monday to Friday

    A-Line Staffing Solutions

    Grand Rapids, MI
    4 days ago

  • Production Supervisor (1st shift)

     ...Driving safety, quality, continuous improvement, performance management, associate development, team engagement and operating results...  ...require additional support. Prioritize, assign resources against escalated issues, and make decisions to resolve escalated issues... 
    Suggested
    Hourly pay
    Work at office
    Local area
    Flexible hours
    Shift work
    Night shift
    Day shift

    Sara Lee Frozen Bakery

    Traverse City, MI
    2 days ago

  • Senior Manager Sales Commissions Operations

    $145k - $170k

     ...benefits, cybersecurity, mortgage services – and more. The Sr. Manager, Sales Commissions Operations is a key leadership role...  ...against inputs and plan rules Manage exceptions, adjustments, escalations, and approval routing Ensure rigorous data governance including... 
    Immediate start
    Flexible hours

    Acrisure LLC

    Grand Rapids, MI
    5 days ago

  • Manager, Security Operations

    $130k - $140k

     ...Job Description Role: Manager, Security Operations Location: United States (Hybrid – Durham, NC) Department: Cybersecurity – Security...  ...processes aligned to approved runbooks and playbooks. Oversee escalation handling for security events impacting regulated customers,... 
    Full time

    Pearson

    Lansing, MI
    4 days ago

  • Sr. Technical Account Manager

     ...9454*French posting follows***26WD99454 Sr. Technical Account Manager****Position overview**Autodesk Customer Success is looking for...  ...Customer Technical Success experience* Priority handling and escalation of critical issues and monitoring of service level compliance*... 
    Work at office
    Remote work
    Worldwide

    Autodesk, Inc.

    Novi, MI
    2 days ago

  • Senior Technical Account Manager

     ...customer interactions, internal alignment with Customer Success Manager (CSM) and Technical Adoption Specialist (TAS) in executing...  ...Customer Technical Success experience* Priority handling and escalation of critical issues and monitoring of service level compliance*... 
    Work at office

    Autodesk, Inc.

    Novi, MI
    3 days ago

  • Project Manager

     ...Posted Todayjob requisition id: R-19444Role Summary: The Project Manager will plan, direct, and ensure the successful outcome of...  ...status updates, as well as any existing or potential customer escalation issues. Follow the right escalation processes and take overall... 
    Work at office

    Flowserve

    Kalamazoo, MI
    1 day ago

  • Project Supervisor

    $19.63 per hour

     ...Effective verbal and written communication skills including time management with an ability to prioritize and set clear expectations....  ...janitorial operations environment Ability to provide facilities escalations resolution timely and efficiently Ability to track supplies... 
    Hourly pay
    Permanent employment
    Full time
    Temporary work
    Local area
    Immediate start
    Shift work

    KBS - Kellermeyer Bergensons Services, LLC

    Jenison, MI
    5 days ago

  • ReBath - Operations/Project Manager

    Operations/Project Manager Location: Troy, MI Job Type: Full-Time Department: Operations Overview We are seeking a strong, customer-...  ...working across multiple departments. This person will serve as an escalation point when files are incomplete, contract details do not align... 
    Full time
    Contract work

    Bathworks Inc

    Troy, MI
    4 days ago

  • Senior Program Manager- Customer Experience Forum & Human Interface Guidelines

     ...Acts as the producer and integrator across Software Product Management, Engineering, Program Management, Marketing, Brand, and HID teams...  ...control, prioritization criteria, and clear RACI. Act as the escalation point for interpretation and application of HIG/HI standards... 
    Local area

    General Motors

    Warren, MI
    5 days ago

  • FY26 - Tax Senior Services Manager - Financial Services-Customer Tax Operations and Reporting - EDGE

    $127.9k - $291.9k

     ...lead of tax operations team. Responsible for actioning all team escalations related to data preparation, data aggregation, report...  ...activities for tax information reporting and transaction taxes. Manage operations team by directing and coordinating day‑to‑day interactions... 
    Summer holiday
    Flexible hours

    Ernst & Young Oman

    Detroit, MI
    3 days ago

  • Client Operations Manager - Healthcare & Disability

    Managed Medical Review Organization, Inc. is looking for an Operations Account / Client Manager to be the primary operational contact...  ...effective communication. Responsibilities include managing escalations, delivering clear operational guidance, and client lifecycle reviews... 

    Managed Medical Review Organization, Inc.

    Novi, MI
    3 days ago

  • Director, Quality Assurance

     ...This position serves as the senior Quality authority and primary escalation point for OEM customers, driving zero-defect performance, on-...  ...commercial objectives Lead, mentor, and develop site Quality Managers and regional technical Quality resources Establish clear... 
    Local area

    Cooper Standard

    Northville, MI
    4 days ago

  • Reconstruction Project Manager

    $2,000 per month

     ...matters and growth is earned. What You’ll Be Responsible For You’ll manage a pipeline of 15–18 active reconstruction projects ranging from...  ...respect you and respond quickly Problems get solved—not escalated You take ownership of outcomes Quality is upheld to the highest... 

    ServiceMaster Clean of Fraser Valley

    Livonia, MI
    5 days ago

  • Account Manager - Financial Wellness Solutions - Large Corporate and Vertical

    $55k - $119.6k

     ...opportunity to contribute to the company’s success. As an Account Manager within PNC's Financial Wellness Solutions organization, you...  ...regarding implementation and production issues. Serves as an escalation point for high severity requests or issues. Works towards finding... 
    Full time
    Contract work
    Temporary work
    Work experience placement
    Work at office

    PNC Financial Services Group

    Detroit, MI
    1 day ago

  • Customer Service Manager

    $75k - $95k

     ...company in the Grand Rapids area is looking for a Call Center Manager to join their team. This company is a first-of-its kind financial...  ...to enhance efficiency and service delivery. • Handle escalated customer issues and work cross-functionally to resolve root causes... 
    Full time
    Night shift

    Insight Global

    Grand Rapids, MI
    1 day ago

  • Residential HVAC General Manager

     ...Summary We are seeking an experienced and results-driven General Manager to oversee the daily operations of our growing HVAC company....  ...high level of customer satisfaction and retention.  ~Resolve escalated customer concerns professionally and promptly.  ~Monitor... 
    Local area

    One Hour Heating & Air Conditioning Livonia

    Livonia, MI
    25 days ago