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$50k - $70k
...The Customer Project Manager contributes to the success of Eagle Flexible Packaging ("Eagle") by serving as the lead internal contact... ...safety and quality assurance procedures are followed at all times. Escalate any issues/concerns to management. Other related duties as...SuggestedFull timeTemporary workFlexible hoursEagle Flexible Packaging
Springfield, IL2 days ago- ...help run what runs the world. This position reports to: Service Manager Job Summary The Operations Leader supports the Senior Field... ...technician support, scheduling, performance monitoring, issue escalation, and continuous improvement initiatives. This position plays a...SuggestedTemporary work
ABB
Springfield, IL2 days ago - ...business and workforce outcomes. Role Overview The Talent Operations Manager owns the end-to-end operations and quality management of all... ...programs Anticipate coverage gaps and mitigate risk before escalation Drive sourcing strategy, execution, and hiring workflows for...SuggestedFull timeWork experience placementRemote workFlexible hours
Springboard Roles
Springfield, IL1 day ago $67.9k - $180k
...and effective technical assistance. This role serves as a key escalation point, drives continuous improvement in service delivery, and ensures... ..., communication, and customer service skills. ~ Ability to manage multiple priorities in a fast-paced environment. ~ Secret...SuggestedContract workWork at officeASM Research, An Accenture Federal Services Company
Springfield, IL2 days ago- ...POSITION SUMMARY We are seeking an experienced and results-driven Manager of Customer Service to lead our customer service... ...operations including staffing, scheduling, queue management, and escalation handling Monitor and analyze key performance metrics (AHT, FCR...SuggestedFull timeFlexible hours
nVenia, A Duravant Company
Springfield, IL2 days ago $78.8k - $131.3k
...for a highly strategic and relationship-driven Customer Success Manager to join our team at a pivotal moment in our AI transformation.... ...for our AI solution Proactively mitigate risk and resolve escalations to ensure high satisfaction and retention Drive change...SuggestedFull timeTemporary workLocal areaImmediate startFlexible hoursRELX
Springfield, IL4 days ago$140k
...Maximus is currently seeking a Senior Technology Project Manager to lead and track the development and implementation of a complex,... ...setting, prioritization, coaching, performance feedback, and escalation management; drive accountability by influence across engineering...SuggestedContract workWork experience placementFor subcontractorWork at officeRemote workMAXIMUS
Springfield, IL2 days ago- ...to the SSA Ticket to Work Help Line by assisting Call Center Management. Directs and supervises Beneficiary Support Specialist I (BSS... ...set objectives and goals. As a backup, may handle queued and escalated calls to support the BSS team members and ensure timely resolution...SuggestedContract workWork at officeLocal area
ASM Research, An Accenture Federal Services Company
Springfield, IL3 days ago $100k - $130k
...satisfaction, retention, and long-term growth through strategic account management, cross-functional collaboration, and data-driven decision-... ...to foster long-term partnerships. Handle customer escalations professionally and drive timely, effective resolutions. Skills...SuggestedContract workWork at officeLocal areaWork from homeLHH US
Springfield, IL2 days ago$20 - $26 per hour
The Project Management Administrator contributes to the success of Eagle Flexible Packaging by providing administrative support to the... ...safety and quality assurance procedures are followed at all times. Escalate any issues/concerns to management. Other related duties as...SuggestedHourly payFull timeTemporary workWork at officeFlexible hours- ...client participation and drives on-going improvement related to Net Promoter Score (NPS) by client. Serves as the primary Executive escalation point. Explores and identifies additional revenue opportunities with clients. Monitors and supports the Accounts Receivable...Suggested
Altera Digital Health APAC
Springfield, IL3 days ago $68k - $174.13k
...defined portfolio of large, complex employer pharmacy benefit manager clients. This is a senior individual contributor position. The... ...partners, including Account Executives and functional teams. Escalate risks, resourcing needs, or execution issues through established...SuggestedFull timeLocal areaRemote workNight shiftCVS Health
Springfield, IL5 days ago$102.8k - $176k
...contributor role within the team. We are open to hiring this role in any US based location.RSM is seeking a Strategic Sourcing Contracts Manager to join our finance team! This role is responsible for leading and executing vendor sourcing negotiations for projects and...SuggestedFull timeContract workWork experience placementInternshipLocal area$62.6k - $132.4k
...internal and external stakeholders. This role is responsible for managing complex client and associate matters, driving organizational... ..., and creative problem-solving initiatives Manage escalated customer concerns and maintain ownership through resolution...SuggestedTemporary workWork experience placementWork at officeFlexible hoursOracle
Springfield, IL1 day ago$20 - $22 per hour
...needs and Plan of Care. Provides coaching to Caregivers to ensure high quality client care and escalates ongoing concerns with Caregiver performance to the Caregiver management team. Proactively communicates schedules and changes with clients, home care aides,...SuggestedLocal areaFlexible hoursHelp At Home
Springfield, IL4 days ago- ...territory by identifying business opportunities through territory management, target account prospecting, and profiling. Responsible to... ...needed. Serves as a focal point for customer support issue escalation and maintains high levels of customer satisfaction and loyalty...Work experience placementLocal areaShift work
Verint Systems
Springfield, IL3 days ago $140k
...AE’s and we provide a lot for our reps to succeed: • Tenured management who are skilled at guiding highly successful sales personnel... ...satisfied with their decision to go with UKG. UKG offers generous escalating commission percentages, and club locations are luxurious....Live inLocal areaUKG
Springfield, IL3 days ago$24.47 per hour
...customers in an assigned book of business, territory/segment. The AE manages existing business relationships focused on achieving budgeted... ...with the Inside Sales Manager to resolve all customer escalations or issues. Communicate rates, charges and service strategies...Hourly payOngoing contractContract workTemporary workWork at officeLocal areawm
Springfield, IL1 day ago- ...healthcare environments. What You’ll Do Executive Relationship Management: Establish and maintain trusted relationships with C‑suite... ...governance structures, executive cadences (e.g., QBRs, SteerCos), and escalation paths to ensure transparency and accountability. Own durable...Work at officeRemote work3 days per week
- ...Digital Marketing Project Manager Anywhere Type: Consulting Category: Program/Project Management Industry: Financial Services... ...action items to ensure successful execution. Identify and escalate risks, blockers, and resource constraints. Support planning...Hourly payContract workLocal areaRemote work
Eliassen Group
Springfield, IL1 day ago - ...company’s comprehensive suite of originations, servicing, and managed servicing solutions together with technology-enabled processing... ...internal communication of client opportunities, issues, escalations and external communication that includes key defi messages...Work experience placementFlexible hours
defi AUTO LLC
Springfield, IL2 days ago - ...Security Program Manager Anywhere Type: Consulting Category: Program/Project Management Industry: Technology Workplace... ...structures including steering committees, working groups, and escalation paths. Identify and align stakeholders across teams...Hourly payLocal areaRemote work
Eliassen Group
Springfield, IL3 days ago $105k - $231.13k
...Executives (SAE) who support large, complex employer Pharmacy Benefit Management (PBM) clients. The role is accountable for revenue growth,... ..., and ongoing client engagement. The SAD serves as a senior escalation point and trusted executive partner for clients and works...Hourly payFull timeLocal areaRemote workNight shift- ...million dollar business? Wendy’s is looking for qualified Shift Managers to do just that! Looking for an employer that will treat you... ...conflicts or issues that arise among team members or with customers, escalating to the Manager or Assistant Manager as needed. Communication &...Hourly payDaily paidWork experience placementCasual workCurrently hiringImmediate startFlexible hoursShift workNight shift
$28 per hour
...responsible to improving customer uptime Assist with follow ups, escalations, service provider interactions in partnership with RCRC agents... ..., read and write Spanish (preferred) Ability to calmly manage and influence high pressure environment in addressing critical...Hourly payFull timeContract workRemote workAll shiftsShift workAfternoon shift$50k - $53k
...empowers our customer communities to thrive. The Senior Account Manager for the FACTS Grant & Aid/Scholarship Granting Organization (G&... ...on client impact and improvement opportunities. Manage escalated client issues by developing and executing resolution plans, including...Full timeTemporary workWork at officeLocal areaRemote workNelnet
Springfield, IL5 days ago$87k - $178.1k
...Job Description IC4 - Regional Deployment Project Manager Location: United States (DC/KC/Austin/Nashville highly preferred) Travel: Up to 50% No visa sponsorship is available for this position. We’re on a journey to advance how health happens with technologies...Temporary workWork at officeVisa sponsorshipFlexible hoursOracle
Springfield, IL2 days ago$65k - $75k
...are seeking a proactive and relationship-driven Client Success Manager to manage key client accounts, mentor Junior CSMs, and help... ...conversations with clients and stakeholders Address client inquiries, escalations, and service needs with accuracy, urgency, and professionalism...Contract workLocal areaAll Information Services, Inc. (AIS)
Springfield, IL1 day ago$65k - $75k
...social harms associated with substance use. The Human Resource Manager will run the daily functions of the Human Resource (HR)... ...hostile interactions, utilizing non-violent communication and de-escalation techniques. Ability to problem-solve with creativity, flexibility...Full timeWork at officeLocal areaFlexible hoursShift workAfternoon shiftLive4Lali Inc
Springfield, IL2 days ago- Service Manager ABOUT RUNDE CHEVROLET Runde Chevrolet is part of the Runde Auto Group, a family-owned and operated dealer group with four... ...reflects Runde's standard of integrity and care Resolve escalated customer concerns promptly and professionally Monitor and improve...
