Merchant Success Manager — SMB Restaurant Growth
Doordash
DoorDash is seeking a Merchant Success Manager (MSM) based in Boston to support and grow its SMB restaurant partners. You will manage approximately 75 merchants, helping them improve their platform performance and achieve their revenue goals through data-driven conversations and strategic outreach. This role involves high-volume calls and performance monitoring, while establishing long-term partnerships. A competitive commission structure and comprehensive benefits are included. #J-18808-Ljbffr DoorDash
- DoorDash USA seeks a Merchant Success Manager to enhance the performance of SMB restaurant partners in Boston. In this role, you will manage 75 merchants and drive performance by advising on product adoption, pricing, and promotions. With a focus on high-volume engagement...SuggestedRemote job
$62.5k - $69.25k
Uber is seeking an Account Manager in Boston, MA to drive growth in a portfolio of SMB and Mid-Market restaurant partners. You will be responsible for onboarding and maintaining these partnerships, leveraging data to unlock new revenue opportunities and ensuring account...Suggested- ShipBob is seeking a Merchant Success Manager who will support the growth of our merchants in Boston, Massachusetts. You will be responsible for building partnerships and delivering value through regular health checks and strategic reviews. The ideal candidate should possess...SuggestedWork from home
$75k - $85k
...seeking an Account Executive, Commercial - SMB (West) to join their dynamic sales team. This role involves building and managing a sales pipeline to exceed quotas and requires... ...proactive and passionate about identifying growth opportunities. The position allows for remote...SuggestedRemote job- ...category-defining AI company. You will run full-cycle sales for our SMB and Growth segment. The sales process here is fast, analytical, and... ...keep your pipeline moving, prevent deals from stalling, and manage multiple trial periods simultaneously. Analytical Fluency: You...SuggestedContract workRemote workTrial periodFlexible hours
- Merchant Success Manager - AU Sydney, Australia As a member of the ShipBob Team, you will: Grow with an Ownership Mindset: We champion continuous... ...for ShipBob, our merchants, and for your own professional growth. If you're ready to do the most meaningful work of your...Local areaWork from home
- Lumafield in Boston is seeking a Customer Success Manager (CSM) to drive strategic growth in the aerospace and defense sectors. The role involves leading business reviews, developing success plans, and ensuring customer satisfaction throughout the entire lifecycle of service...
- Norstella is seeking a Client Success Manager responsible for managing the commercial lifecycle of existing customer accounts within the pharmaceutical... ...execution, with a focus on relationship building and revenue growth. The ideal candidate will have 4-8 years of experience,...
$70k - $135k
...fun along the way. ⚡️What we're looking for We’re looking for a Merchant Success Manager to own the full post-sale merchant relationship—guiding e-commerce brands from onboarding through long-term growth on the Remark platform. This role sits at the intersection of sales...Contract workWork at officeWork from homeFlexible hours1 day per week- ...investment software company in Boston is seeking a Customer Success Manager to oversee client implementations and drive success. This role... ...requires strong experience in customer success within a high-growth B2B SaaS environment. You will engage with sophisticated clients...
- Lumafield in Boston is seeking a Customer Success Manager (CSM) experienced in medical devices manufacturing to enhance customer outcomes... ...products. You will collaborate across teams to manage account growth and customer relationships, with a focus on demonstrating ROI...
$65k - $85k
Barracuda Networks Inc. is seeking a Partner Success Manager to drive post-sales relationships and product adoption with our Managed Service... ..., and exceptional communication skills. Barracuda supports growth opportunities and values diverse perspectives in a flexible work...Flexible hours- ...new business through cold calling, build relationships with company leaders, and manage the complete sales cycle. Enjoy competitive salary and uncapped commissions, along with career growth opportunities, comprehensive benefits, and a supportive team culture. This is an...
- ...Executive to join our dynamic team. You will drive new business growth by helping small-to-medium businesses optimize their shipping... ...earning potential and a supportive work environment that values success. Our culture promotes career advancement, celebrates achievements...
$125k - $150k
...game - but for communication. Whether it's a sales pitch, manager feedback session, or media interview, Yoodli provides private... ...on experiential learning What you'll do: As a Growth Customer Success Manager, you will ensure seamless customer experiences across...Work at officeRemote work$140k - $160k
Lumafield is seeking a Customer Success Manager in Boston to manage customer relationships and drive revenue growth. Responsibilities include owning the customer lifecycle from onboarding to renewal, collaborating with engineering and operations teams, and serving as a...Flexible hours- ...food delivery platform in Boston seeks a Merchant Acquisition Specialist. Responsibilities... .... Strong negotiation skills and time management are essential. This role offers an opportunity... ...to impact merchant performance and growth within the company. #J-18808-Ljbffr HungryPanda...
- DoorDash USA is looking for a Regional Merchant Lead (Outside Sales Representative) to manage local restaurant partnerships in Boston, Massachusetts. The role requires... ...mentor teammates and contribute to business growth through creative strategies and strong local relationships...Local areaRemote work
- A leading e-commerce platform in Boston is seeking a Merchant Success Manager to enhance merchant relationships post-sale. The role involves onboarding... ..., driving adoption, and providing data-driven insights for growth. Success depends on strong communication, organization, and...
- Remark is seeking a Merchant Success Manager to guide e-commerce brands through onboarding and growth on our platform. This role combines sales, customer success, and analytics, ensuring merchants receive personalized support to improve their performance. You will analyze...
- Affirm is looking for a Client Success Manager to enhance partnerships with merchant clients. The role involves managing a portfolio of accounts, optimizing performance, and driving mutual growth. Candidates should have over 5 years of B2B client-facing experience and...Remote job
- The Inside Account Management team is part of DoorDash’s SMB account management engine... ..., satisfaction, and growth of 8,500+ high‑impact restaurant partners. From our... ...team ensures that our merchants understand how to maximize... ...small business success. About the Role As a...Hourly payWork at officeRemote workFlexible hours
- ...Team The Inside Account Management team is part of DoorDash’s SMB account management... ...retention, satisfaction, and growth of 8,500+ high-impact restaurant partners. From our... ...ensures that our merchants understand how to... ...championing small business success. About the Role As a...Hourly payWork at officeLocal areaRemote workFlexible hours
$125k - $145k
...leading insurance technology firm is seeking a Strategic Partner Success Manager to manage a portfolio of mid-size partners in a hybrid role... ...will own partner onboarding and performance, drive revenue growth, and collaborate cross-functionally. The ideal candidate has...$71k - $121k
Mass Digital Health in Boston, Massachusetts is seeking a Customer Success Manager to ensure healthcare organizations maximize the value of athenahealth solutions. This role requires managing customer success across a portfolio, driving satisfaction, and product adoption...- Chaos Group in Boston is looking for a Customer Success Manager to manage a portfolio of US accounts. The role emphasizes retention and adoption, as well as identifying expansion opportunities within the customer base. The ideal candidate will have 2-3 years of experience...
- ...looking for an Account Executive, SMB to help expand VideaHealth’s... ...Key Responsibilities Own and manage the full SMB sales cycle, from... ...SDRs, Marketing, and Customer Success to ensure a smooth handoff and... ...accelerate its impact and growth, we encourage you to apply for...Work at officeWorldwideFlexible hours
- A leading consulting firm in Boston is seeking a Client Partner to drive growth within its Private Equity segment. You'll manage sales cycles, develop relationships with senior executives, and create tailored consulting solutions. The role requires over 8 years of experience...
$175k - $250k
Catalant is seeking a Client Partner to enhance growth within their Consumer vertical, focusing on CPG. This role involves managing the sales cycle from lead generation to project execution, providing tailored solutions to clients. The ideal candidate will possess 5-10...- ...marketing agency is seeking an experienced Account Director to manage client relationships at a strategic level. The role involves owning... ..., leading multi-disciplinary teams, and driving organic growth. Ideal candidates will have 7-10+ years in client service roles,...
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