Senior Executive Assistant - Payments

Senior Executive Assistant

You will support senior executives in Commercial and Investment Banking, a fast?paced, high?performance environment by managing complex calendars, coordinating travel, and driving day?to?day efficiency. You will lead scheduling priorities, plan meetings and events, support client engagements, and partner with stakeholders to ensure seamless execution, strong alignment, and maximum impact of executive time. Demonstrate your proven track record supporting a senior leader in a fast-paced environment.

As a Senior Executive Assistant in the Commercial and Investment Bank, you will partner with one or more executives managing demanding and dynamic calendars and complex domestic/international travel. You will be leading the office and schedule, tapping your thought leadership to managing priorities and ensuring efficient use of executives' time to plan and lead large events, Town Halls, maintain critical follow ups and will draft simple communications. You will leverage exceptional communication and organizational skills partnering with colleagues to maximize client meeting schedules, visit preparation and client follow up. You will also be working closely with key stakeholders to plan market visits, large scale meetings and presentations.

Job Responsibilities:

• Manage and screen all incoming interactions on behalf of the executive, acting as the primary liaison between leadership, staff, clients and external stakeholders
• Arrange and maintain complex travel plans and itineraries for domestic travel as well as complex international travel
• Manage complex calendars for leaders in a fast paced and dynamic environment, arrange travel plans, adjust and prioritize last-minute changes including logistics such as conference rooms, events, and catering, etc
• Work closely with key stakeholders to manage priorities and maintain key documents using firm tools such as LLM, Teams and Concur
• Support local event planning and execute as needed and/or support local employee engagement activities such as team recognition, events, etc.
• Provide site support for local office requirements including phone coverage, assistance with new hire integration, facilities maintenance, supplies, floor access, presence at local events, greeting clients and guests and escorting them throughout the location, food orders/set up and takedown of conference rooms, always ensuring superior client service
• Provide general team support such as time keeping, training tracking, and assist in ad hoc projects as needed
• Maintain confidential data, enforce internal controls, and comply with policies and procedures
• Support client and other LOB reporting activity within scope for role and simple reporting for the business such as pulling canned reports and scorecards
• Process T&E expense claims for team members. Ensure all policies are followed and items are processed within provided guidelines. Act as a subject matter experts for policies and procedures

Required qualifications, capabilities and skills:

• A minimum of 5 years of experience supporting executive level leadership
• Strong organizational skills and ability to work independently in a demanding, changing and fast paced environment
• Domestic and International travel planning skills and knowledge
• Effective interpersonal skills and excellent communication - confident, organized, and clear
• Fluency in planning complex market visits
• Fluency in technology and tools such as LLM to create efficiency and in all Microsoft products such as Excel, PPT and Teams and learns new technologies quickly
• Willing to work outside business hours as business needs require
• Discretion and good judgment in confidential situations, and proven experience interacting with all levels in the organization
• Strong interpersonal, presentation and communication skills
• Collaborates effectively with colleagues and team members, assisting with projects and tasks as needed

Preferred qualifications, capabilities and skills:

• Preferred experience as a partner to senior level revenue producers in a sales and financial services environment

***Note: this role requires five days in the office (Mon-Fri) during normal business hours and will not support Hybrid options.

About Us

JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.

We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.

JPMorgan Chase & Co. is an Equal Opportunity Employer, including Disability/Veterans

About the Team

J.P. Morgan's Commercial & Investment Bank is a global leader across banking, markets, securities services and payments. Corporations, governments and institutions throughout the world entrust us with their business in more than 100 countries. The Commercial & Investment Bank provides strategic advice, raises capital, manages risk and extends liquidity in markets around the world.