Account Manager

Job Description

I’m currently supporting a confidential global engineering/manufacturing business with the appointment of an Account Manager.

This is an excellent opportunity for a commercially driven Account Manager, Business Development Manager, Strategic Account Manager or Technical Sales professional looking to take ownership of strategic customer relationships and play a direct role in driving revenue growth.

The Opportunity

The successful candidate will manage and develop key customer relationships, identifying opportunities to expand existing accounts across new programmes, products and markets.

You’ll operate at the intersection of commercial, technical and operational teams, working closely with Engineering, Operations, Quality, Finance and Sales to ensure customer requirements are understood, delivered and converted into long-term growth.

Key responsibilities

• Manage and develop strategic customer relationships across Procurement, Engineering, Supply Chain and senior stakeholders

• Identify, develop and close new business opportunities within existing accounts

• Develop strategic account plans and identify future programme and market opportunities

• Monitor account performance, pipeline, sales activity and forecasting

• Support pricing, commercial negotiations and value-based selling initiatives

• Work cross-functionally with Engineering, Operations, Quality and Finance to resolve customer challenges and deliver against commitments

• Analyse customer and market data to identify growth opportunities, risks and trends

• Present account strategies, forecasts and commercial recommendations to senior management

• Contribute to continuous improvement, customer satisfaction and new product/business development initiatives

The ideal background

I’m particularly interested in speaking with candidates who have:

✔ 3–7 years' experience in B2B sales, strategic account management, business development or programme management

✔ Experience within aerospace or defence B2B environments ideally within high-volume components.

✔ A demonstrable track record of growing existing customer accounts and winning additional business

✔ Strong understanding of commercial contracts, pricing, margins and value-based selling

✔ Experience working with complex customer organisations and multiple stakeholders

✔ Strong analytical and forecasting capability

✔ Confidence presenting commercial information and business cases to senior stakeholders

✔ Experience with Salesforce, Excel and/or Power BI would be advantageous

✔ A collaborative, proactive and commercially minded approach

✔ Willingness to travel

A degree in Business, Engineering or a related discipline is preferred.

Why consider it?

This is more than a traditional account management position. The role offers the opportunity to take genuine ownership of strategic customer relationships, influence business growth and work across a technically sophisticated organisation.

If you enjoy building long-term customer partnerships, finding commercial opportunities and working across technical and operational teams to turn opportunities into revenue, this could be a very strong fit.