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Strategic Enterprise CSM & Revenue Growth Lead

Madrona Venture Labs

Madrona Venture Labs is seeking a Customer Success Manager in New York to drive renewals and expansions across strategic accounts, while also helping to build the foundations of Customer Success from scratch. The ideal candidate will have 8+ years of experience, a strong commercial mindset, and the ability to navigate complex enterprise organizations. This hands-on role requires excellent communication skills and a builder mindset, ensuring that our customers see value in their partnerships with us. Join a dynamic team and make a significant impact in a growth-oriented environment. #J-18808-Ljbffr

Vacancy posted 4 days ago
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