SMB Account Manager - Food & Beverage

Role Join the Square Account Management team and help our merchants grow their business! The Account Management team partners with SMB business owners to get the most from Square, offering tailored guidance to help merchants reach their goals. As an Account Manager on our SMB Food & Beverage (F&B) team, you’ll be at the forefront of helping diverse, dynamic business owners thrive with Square. Reporting to our F'B team lead, your role is all about building meaningful partnerships with clients in the food space—understanding their unique needs, crafting innovative solutions, and championing them within Square. Responsibilities Own, retain, and grow a portfolio of SMB Food & Beverage merchants, helping them thrive through tailored adoption of Square tools Drive expansion through product adoption, upselling, and value-based recommendations Act as the voice of your merchants within Square, advocating for their needs with empathy and surfacing insights that shape our products Balance proactive outreach, retention activities, and growth opportunities through strong organization and time management Work with our Sales, Support and Product teams to ensure customers have the best possible experience across all aspects of Square Qualifications 3+ years experience in Sales, Account Management or related field Experience discovering and closing sales opportunities and building client relationships Experience successfully managing a pipeline to achieve revenue targets Excellent organizational, analytical, written, and verbal communication skills Passion and knowledge about how new technologies can help better serve small and medium size businesses A track record of delivering measurable outcomes, driving adoption, and being perceived as a trusted advisor by clients Experience within the Food and Beverage industry is preferred Pay Transparency Zone A: $106,600 - $159,800 Zone B: $99,100 - $148,700 Zone C: $90,600 - $136,000 Zone D: $80,000 - $120,000 These ranges may be modified in the future. The successful candidate’s starting pay will be determined based on job-related skills, experience, qualifications, work location, and market conditions. Equal Opportunity Employment Block is an equal opportunity employer evaluating all employees and job applicants without regard to identity or any legally protected class. We will consider qualified applicants with arrest or conviction records for employment in accordance with state and local laws and “fair chance” ordinances. We believe in being fair, and are committed to an inclusive interview experience, including providing reasonable accommodations to disabled applicants throughout the recruitment process. We encourage applicants to share any needed accommodations with their recruiter, who will treat these requests as confidentially as possible. #J-18808-Ljbffr Square