Admin Assistant Director - NYC Summer Camp

Seasonal Work Expectations & Summer Schedule In-person expectations: In-person expectations: TURN YOUR SUMMER INTO SOMETHING EXTRAORDINARY - BECOME A SEASONAL ADMIN & OPS ASSISTANT DIRECTOR WITH KIDS IN THE GAME! Empower Staff, Inspire Campers, and Build a Summer That Matters. Kids in the Game provides unforgettable day camp experiences for hundreds of New York children across Manhattan, Brooklyn, the Bronx, and now Westchester & Jersey City! When you join the Kids in the Game summer camp leadership cohort, you'll be part of a dynamic team of Camp Directors, Assistant Directors, and 275+ coaches running outstanding programming at our 13 summer day camps. The Kids In The Game Summer Camp Experience Kids in the Game camps are where sports, creativity, and community come together to shape confident, compassionate, and connected kids. Every summer, our camps across New York City, Westchester & Jersey City bring together diverse groups of children to explore new sports, build friendships, develop positive social skills, and learn how to be part of a team. Our camps offer kids a uniquely designed blend of sports and games, arts and crafts, STEM enrichment, field trips, swim activities, theme weeks, and all-camp special events to make every week the highlight of a child's summer. Each day is fueled by energy, laughter, and belonging. Our team of camp leaders, specialists, and counselors create an environment where every child feels seen, supported, and inspired to try something new. We believe camp is more than a summer activity—it's a place where kids discover who they are and who they can become. As a Certified B Corporation, we're also on a mission to positively impact the lives of all of our stakeholders—campers, families, staff, community members, and our partners. We're looking for Assistant Directors who want to inspire the next generation of leaders, model and build emotional intelligence, boost kids' confidence, create tight-knit communities, and bring inclusive camp programs into communities across NYC, Westchester & Jersey City. Admin & Ops Assistant Director Role & Key Tasks As one of our Admin & Ops Assistant Directors, you will report to the Camp Director and work closely with the Programming & Off‑Site Assistant Directors to oversee and manage camp operations. This role manages family and external communications (phone & email), camper registration and enrollment, operations systems (i.e. supplies inventory, purchasing, data management using spreadsheets and data tools), camp compliance and permits, documents and file management, and on‑site administrative tasks. The Admin & Ops Assistant Director ensures everything behind the scenes is organized, accurate, and ready to run smoothly day to day. This role is deeply rooted in customer care, data and information management, superior organizational and administrative skills, and a high level of daily and weekly task execution. As an Admin and Ops Assistant Director, your goal is to help families feel supported, informed, and excited about their camp experience, supporting them through the registration process, greeting them each day, answering questions, and providing them with the best possible customer and child care experience. You're also an on‑site leader for the camp team, making sure the camp staff have the resources and information they need to be successful, and ensuring that we are fully compliant with Department of Health regulations and maintaining our safety procedures. We currently have 11 New York based camp locations with the possibility of a Queens camp. Westchester & The Bronx: Westchester‑Crestwood – 465 Westchester Ave, Tuckahoe, NY 10707 Riverdale – 452 W 260th St, The Bronx, NY 10471 Manhattan: Inwood – 532 W 215th St, New York, NY 10034 Upper West Side – 147 W 70th St, NY, 10023 West Village – 272 W 10th St, New York, NY 10014 Chelsea – 259 10th Ave, New York, NY 10001 Upper East Side (Carnegie Hill) – 980 Park Ave, New York, NY 10028 Upper East Side (Lenox Hill) – 132 E 78th St, New York, NY 10075 East Village – 215 E 6th St, New York, NY 10003 Brooklyn: Park Slope – 588 6th St, Brooklyn, NY 11215 Greenpoint – 100 Dobbin St, Brooklyn, NY 11222 Fort Greene – 39 Adelphi St, Brooklyn, NY 11205 Queens – TBD You must be able to arrive by 7:30 am daily via public transportation or personal transportation (car) and stay on‑site until 5 pm daily (and until 5:30 pm twice per week to oversee after‑care activities). Ambassadorship, Core Values & Camp Culture Ambassadorship: As one of the first and last people families interact with each day, you are the front‑facing ambassador of our camp experience. You model our mission through warmth, professionalism, and clarity in every conversation—whether greeting families at drop‑off, answering a concern with patience, or guiding them through paperwork and systems. You help families understand not just what we do, but why we do it and who we are. Camp Culture: Help shape the emotional feel of camp by setting a welcoming tone and supporting daily rituals like morning rallies, theme days, and family touchpoints. You help create belonging through communication—ensuring families feel informed, connected, and proud to be part of the KING community. Ambitious: Lead with forward‑thinking organization and problem‑solving. Look for ways to streamline systems, improve communication, and elevate the family experience. When you build stronger processes, you make space for deeper community connection. Positive: Set the tone each day with enthusiasm, optimism, and fun. You set the emotional temperature—staying upbeat, approachable, and calm even when things get busy or unexpected. Committed: Lead with consistency and reliability. Show up prepared, communicate clearly, and take ownership of your work. Model reliability that builds trust with families, staff, and your co‑leadership team. Inclusive: Create spaces where families, staff and campers feel seen and included regardless of background, language, familiarity with camp, or comfort navigating systems. Meet families where they are and ensure everyone feels welcome and supported. Empathetic: Lead with compassion and care in every interaction. Understand that families are trusting us with what matters most to them—their children. Listen, validate concerns, and partner with them creating a safe and caring space at camp for them and their campers. Family Communication & Customer Success Conduct outreach to potential camp families during the pre‑summer weeks. Support open houses, fairs, and pre‑summer marketing opportunities (virtual and in‑person events in the spring). Serve as the primary daily point of contact for families at drop‑off and pick‑up. Act as an ambassador for Kids in the Game and provide a high level of customer care and support to all families and partners. Respond to questions quickly and professionally across email, phone, and in‑person. Send daily reminders, weekly newsletters, and program highlights to build family connection. Support parent onboarding to camp systems before and during the camp season (payments, forms, registrations). Flag camper concerns or updates to the Camp Director as needed. Work closely with Kids in the Game Cx team to respond to inquiries and provide families with accurate information regarding their registration, balances, and other needs. Enrollment & Compliance Track and maintain camper registration lists and weekly rosters in the registration and document management systems (Ultracamp, Docusign, Google Docs, Google Sheets). Send reminders to families to submit required camp registration paperwork prior to the first day of camp (phone, email). Monitor and collect missing paperwork, medical forms, consents, and follow‑ups; track forms into registration portal. Register or enter new or last‑minute campers into the system on‑site. Collect cash payments and process digital payments in registration portal. Keep all camper and staff binders and files fully organized and up to date. Support DOH readiness by preparing binders and files for site inspections. Daily Camp Operations Arrive at the camp site by 7:30 am daily to open the camp site, set up the morning arrival area, prepare daily rosters and print schedules, etc. Manage camper check‑in & check‑out systems; update daily attendance and follow up with absent campers' families. Review staff timesheets and sign‑in/sign‑out sheets; update daily attendance and follow up with absent staff. Collaborate with Programming and Off‑site Assistant Directors for swim, field trips, and special events planning and logistics. Prepare clipboards with daily schedules updated, rosters, swim & field permissions, allergy & medical information, and other relevant camper details. Rotate around the camp to conduct observations, engage with campers and staff, and become familiar with daily activities. Work closely with assigned camp photographer to collect photos to upload to Waldo photo system and use in weekly newsletters. Organize and maintain supply inventory; order office & camp materials/equipment. Assist with facility readiness and general housekeeping when needed; maintain clean and organized camp office and equipment storage spaces. Safety & Compliance Become familiar with and maintain compliance with all NYC Department of Health, American Camp Association, and Kids in the Game safety regulations. Ensure that staff certifications (CPR, First Aid, AED) are current and on‑site. Implement and enforce all safety protocols—including camper supervision ratios, emergency procedures, and incident reporting. Collect and submit incident reports in incident logs, escalating as needed for further incident reporting. Support in leading staff training on emergency response, first aid procedures, and appropriate camper management techniques. Respond to behavioral, medical, or environmental incidents calmly and effectively; communicate outcomes with families and leadership. Maintain a culture of psychological safety—ensuring every camper and staff member feels physically and emotionally secure. Pre‑Summer Work Expectations & Schedule Part time in‑person & remote work from April to June dedicated to training, documentation & registration, family outreach, & parent orientations. April: Weekly hours: 5‑8 hours per week. Remote & office hours for completing Admin Assistant Director tasks. Day time OR Evening hours for training. Remote work & tasks: Attend meetings with your Camp Leadership teams bi‑weekly. Start preparing for the summer weeks (family engagement, registrations, camp payments, camper paperwork, communications, etc). Camp Directors will set periodic 1:1 check‑ins with the Admin Assistant Director to discuss enrollment, camp prep & family/staff communications. Support parent outreach and communication. Answer questions and send relevant camp information. Support in making camper phone calls and help parents register for camp or complete their registration. Support with camp marketing. Help with virtual or in‑person camp fairs/events in the community and open houses. You will help to promote the camp and answer parent questions at these events. Attend Camp Trainings and support in creating training materials. Admin Assistant Director Trainings 3 to 4 sessions starting in April. Attend training specific to admin duties such as operations, compliance, camper/employee files, customer success, parent communications, UltraCamp. Support with Virtual or In Person Parent Open Houses with the Camp Director. Supervise the chat rooms to answer questions and collect family information. In‑person expectations: Once a month attend meetings with Camp Teams and work on camper documentation at our main office. Training requirements: New Hire Orientation – Two weeks after onboarding. New Admin & Ops Assistant Director virtual trainings. Onboarding & Permit Required Trainings: Anti Sexual Harassment. Mandated Reporter. May – June: Weekly hours: 10‑15 hours per week. Remote & office hours for completing Camp Director tasks. Evening & weekend hours for training (Saturdays). Remote work & tasks: Attend specific Admin & Ops Assistant Director meetings and check‑ins with our team. Support parent outreach and communication. Collecting all outdated payments and camper paperwork before day 1 of camp. Answer parent questions or concerns. Continue Camp Leadership meetings and check‑ins. Wrap up summer paperwork and files prep. Support in staff retention efforts and touch points with your camp staff. Pre‑camp meetings / team outing. In‑person expectations: Attend Camp Trainings and support in creating training materials. Leadership/All Staff/Camp Site Specific Trainings. CPR/First Aid/AED Trainings. Attend & Support all On Site Training Days for camp staff. 3 full days the week before camp begins. Times and Days TBD (may include 1‑2 Saturdays). Training requirements: Attend Admin Assistant Director Trainings – Complete in‑person and virtual training in TalentLMS. Attend in‑person Camp Field Day training. Summer Camp Work Expectations & Schedule Camp Addresses: Westchester-Crestwood – 465 Westchester Ave, Tuckahoe, NY 10707 Riverdale – 452 W 260th St, The Bronx, NY 10471 Inwood – 532 W 215th St, New York, NY 10034 Upper West Side – 147 W 70th St, NY, NY 10023 West Village – 272 W 10th St, New York, NY 10014 Chelsea – 259 10th Ave, New York, NY 10001 Upper East Side (Carnegie Hill) – 980 Park Ave, New York, NY 10028 Upper East Side (Lenox Hill) – 132 E 78th St, New York, NY 10075 East Village – 215 E 6th St New York, NY 10003 Park Slope – 588 6th St, Brooklyn, NY 11215 Greenpoint – 100 Dobbin St, Brooklyn, NY 11222 Fort Greene – 39 Adelphi St, Brooklyn, NY 11205 Summer Schedule: Dates: June 22 – August 28, 2026 Includes pre‑camp training and 7‑8 weeks of camp operations There may be Saturday trainings during the month of June Hours: Monday‑Friday, 7:30 AM – 5:00 PM Support at least 2 days of After Care per week (until 5:30 PM) Camp Size: 30‑100+ campers, 10‑30+ staff members Weekly hours: 40‑45 hours per week – Full‑time, on‑site work throughout the camp season Additional time may be required for staff meetings or staff events Remote work & tasks: Review and respond to camp emails and inquiries. Respond to internal messages through Slack. In‑person expectations: Greet families during arrival and dismissal, maintaining a welcoming and professional presence; Oversee daily camp administrative work, family communication and ensuring a smooth day; Lead or participate in morning & afternoon rallies, special events; Support in leading daily team huddles. Requirements Must have completed a physical exam and TB test within one year of the camp dates, pass NYS and national background checks, and be CPR, First Aid, and AED certified. Possess at least 2‑3 years of professional camp leadership experience (e.g., Programming Assistant Director, Off‑Site Assistant Director, Assistant Camp Director, Division Leader), including direct supervision of 5‑10+ staff members. Possess at least 2+ years of program administration and operations experience, including staff supervision, scheduling, registration, and data management. Demonstrate experience in youth program development, summer camp operations, and parent communications, with a focus on organization and efficiency. Possess a Bachelor's degree in Education, Child Psychology, Business Administration, Human Resources, Operations and Marketing, Finance, Nonprofit Management, or a related field; a Master's degree in Organizational Leadership, Business Administration, Nonprofit Management, Human Resources, or Public Administration is preferred. Prior experience as a youth development supervisor or educator in a public or private setting (2+ years) may also meet the requirements for consideration. Possess excellent written and verbal communication skills and communicate in a timely, professional manner with parents, staff, and colleagues across multiple channels (Slack, Email, Text, Google Calendar, etc.). Be able to interpret and follow written or oral instructions (tutorials, step‑by‑step guides) as part of a self‑directed training program. Demonstrate proficiency using G Suite (Docs, Sheets), Ultracamp registration software, and Asana project management tools. Commit to working part‑time and remotely during the school year to support camp planning, and full‑time for eight weeks during the summer. Attend and help lead Core Trainings, all‑staff team building events, and camp leadership training before and during the summer. Exhibit strong relationship‑building and collaboration skills with staff, campers, families, and partners. Physical Requirements & Active Coaching Expectations Ability to stand and walk for extended periods of time, including during outdoor activities, playground supervision, gym classes, or park‑based programming. Ability to walk to and from nearby program locations or parks, sometimes several blocks, while supervising children. Ability to bend, kneel, crouch, and reach to engage with children at their level, assist with activities, or provide support as needed. Ability to climb stairs in school buildings or community facilities. Ability to lift and carry up to 25‑40 pounds, including sports equipment, activity supplies, or personal belongings (weight may vary by role). Ability to participate in active games and movement‑based activities, including running, jumping, throwing, and demonstrating basic sports skills. Ability to work outdoors in varying weather conditions, including heat, cold, or light rain, depending on program needs. Ability to maintain visual and auditory awareness to supervise children effectively and ensure safety in active environments. Benefits Why Work With Kids in the Game: At Kids in the Game, you can expect to be welcomed into an engaging and spirited environment that emphasizes the importance of teamwork, open communication, and collaboration. We are proud to foster an inclusive environment where our team members feel respected by and connected to one another. We value the unique experiences, perspectives, and passions of our employees, and we look forward to adding dynamic personalities to our team. We are AMBITIOUS, POSITIVE, COMMITTED, INCLUSIVE, and EMPATHETIC. Diversity, Equity, and Inclusion: We are committed to creating a diverse, equitable and inclusive work environment for all of our interns and employees. We recruit candidates from across the city, state, and country, from all cultural and socio‑economic backgrounds. We have developed partnerships with organizations that allow us to target our hiring practices to include chronically discriminated against or low‑income groups, and improve their access to high‑quality employment opportunities. Seasonal Compensation Structure This is a part‑time, seasonal position based in the borough of Manhattan in NYC. Assistant Directors work part‑time from April‑June and full‑time from late June through August at camp. Pre‑Summer (April‑June) Hours: 5‑10+ hours per week (mix of remote and in‑person work). Compensation: Monthly stipends ranging from $150‑$450, increasing each month based on workload and completion of pre‑set milestones. Total Pre‑Summer Compensation: Approximately $800‑$900, depending on start date and weekly hours. Training Payments: $375 in total. $150 for virtual trainings and $150 for all 3 on‑site training days. $75 for an in‑person field day in June. Training attendance is mandatory. You must complete all virtual and in‑person trainings. Missed sessions or absences will result in a prorated training payment. Notes: Stipends are prorated if milestones are not fully met. Summer (June‑August) Dates: June 22 – August 28, 2026 (includes training and 7‑8 weeks of camp). Camps may start as early as June 22nd and end as late as August 28th. Compensation: $850‑$950 per week, paid biweekly on Fridays. Total Summer Compensation: $5,800‑$7,800, based on # of camp weeks, camper enrollment, and prior experience. Bonuses End‑of‑Camp Bonus: Additional performance‑based bonuses in the range of $100‑$300 are awarded based on camper enrollment and family satisfaction ratings (NPS scores). #J-18808-Ljbffr