Strategic Customer Success Manager - Manufacturing SaaS ROI
Paperless Parts
A tech-driven manufacturing solutions company in Boston is seeking a Customer Success Manager. This role involves managing relationships with approximately 100 customers, focusing on driving adoption of software features to maximize customer value. Candidates should have experience in revenue retention, a background in manufacturing, and a proven ability to analyze business objectives. The position is full-time, requiring on-site presence but allows for some hybrid work arrangements. #J-18808-Ljbffr Paperless Parts
$107k - $145k
...Paperless Parts Paperless Parts is a SaaS startup helping manufacturers quote faster and win more work.... ...Green Card Holder. Summary As a Strategic Customer Success Manager, you will operate as a trusted... ...Establish and communicate ROI frameworks, regularly measuring...SuggestedFull timeContract workLocal area- Summize, a US/UK legal tech scale-up, is seeking a Customer Success Manager to drive value, retention and growth for our global client base. You... ...with customers’ goals, advocate for clients, and help them realise measurable ROI across the platform. #J-18808-Ljbffr SummizeSuggested
$115k - $140k
Strategic Customer Success Manager (Customer Success Enterprise, US Team) Semrush is a brand visibility platform... ...how Semrush tools are delivering ROI. Offer customized strategies and insights... ..., preferably in the MarTech or SaaS space Proven track record of building...SuggestedContract workTemporary workLocal areaImmediate startFlexible hours$108.8k - $134.4k
...Strategic Customer Success Manager Organizations everywhere struggle under the crushing costs and complexities of "solutions" that promise to simplify... ..., Account Management, or a similar customer-facing SaaS role ~ Experience managing strategic or enterprise customer...SuggestedWork at officeFlexible hours- A leading AI-SaaS provider is seeking an experienced B2B SaaS Sales Professional based in Boston, MA. This hybrid role requires a proven track record in strategic sales, with a focus on building relationships with key decision-makers. You will identify industry prospects...Suggested
- ...worrying about marketing and customer retention. Steer began... ...complete Customer Relationship Management (CRM) marketing suite,... ...Profile. About the Role As a Strategic Customer Success Manager, you will own and... ...complex, strategic B2B SaaS accounts (ideally multi-location...Local areaRemote workWork from homeFlexible hours
$100k - $120k
...Backed by top VC firms, our client is a rapidly growing SaaS company that enables airports to optimize their operations and passenger experience. They are seeking a Customer Success Manager to be the primary liaison between the business and 20-25 US customers, providing...Remote work- Yes Energy is seeking a Customer Success Manager to ensure customers derive maximum value from our analytics software. You will guide onboarding, deliver training, and build strong, strategic relationships to support renewals and expansion. In this hybrid role, you will...
- Customer Success Manager / Strategic Account Manager Summize is hiring Customer Success Managers and Strategic Account Managers across the UK and US.... ...Management, or similar customer‑facing role — ideally within a SaaS environment Strong understanding of the full customer...Work at office
- ...We are looking for a Senior Customer Success Manager who operates at the intersection... ...of customer success and strategic account management. You will... ..., cost savings, operational ROI) to justify Fastr's commercial... ...hybrid CSM/AM role at a B2B SaaS company. ~ Proven...
- ...Senior Customer Success Manager At Leapwork, we are at the center... ...services, pharma, manufacturing, and retail. Our platform... ...you will serve as a strategic advisor and trusted... ...thrives in fast-paced SaaS environments, enjoys... ...business objectives and ROI outcomes Build...Local areaShift work
- ...Gryphon AI empowers marketing, customer service, and sales... ...General: The Customer Success Manager (CSM) is responsible for driving... ...Executive Conversations - Lead strategic, ROI-driven conversations with billing... ...Services, or a related SaaS role ~ Experience managing...Contract workImmediate start
- ...Customer Success Manager Location: Boston Seaport: 3 Days onsite, 2 days remote... ..., adoption, retention, and strategic alignment across a portfolio... ...business value, customer outcomes, ROI, and future opportunities... ...-facing role within a B2B SaaS or technology company. ~...For contractorsWork at officeRemote workFlexible hours3 days per week
- ...Senior Customer Success Manager Location: Boston Seaport: 3 Days onsite, 2 days... ..., adoption, retention, and strategic alignment across a portfolio... ...business value, customer outcomes, ROI, and future opportunities... ...role within an enterprise SaaS or technology company. ~...For contractorsWork at officeRemote workFlexible hours
- ...Customer Success Manager Boston US - Hybrid Do you understand how to meet... ...their digital information. Our SaaS Solutions are at the razor's... ...and maximizing their ROI Identify and nurture upsell... ...revenue Translate data into strategic information that communicates...Work at officeRemote work
- ...Job Description As a Customer Success Manager (CPQ), you will be the primary... ...for onboarding, training, or strategic reviews ~ Flexible schedule... ...Campfire software and maximize ROI Process & Team... ...in the computer software or SaaS industry highly desirable...Work experience placementWork at officeRemote workFlexible hoursAfternoon shift
- ...training organization in Boston is seeking a full-time Customer Success Manager to manage relationships with B2B SaaS clients. This role involves ensuring client... ...expanding account opportunities, and presenting strategic solutions. Ideal candidates have 2-5 years of account...Full time
$86k - $117k
A dynamic SaaS company located in Boston is seeking a Customer Success Manager. This position involves fostering strong relationships with customers, ensuring they maximize... ...as understanding client objectives, presenting ROI, and collaborating on product expansions....- ...professional based in Boston or remotely to target strategic enterprise accounts and close new... ...sales experience, preferably in B2B SaaS, and must be able to work comfortably in... ...Responsibilities include mastering Supply Chain Risk Management and fostering the company’s values and...Remote job
- ...seeking a Director of Sales in Boston, MA to lead customer acquisition and build strategic partnerships in a hyper-growth technology company.... ...have over 8 years of experience in Life Sciences or SaaS, and have successfully driven revenue growth across complex environments....
$100k
...Join to apply for the Strategic Account Executive role at Datadog . Get... ...’s largest, most strategic customers and prospects. In this role you... ...enterprises by selling value and ROI Handle existing customer... ...for an innovative tech company (SaaS, IT infrastructure or similar...Full timeWork at office$110k - $130k
Customer Success Manager (m/f/d) - Jedox Join to apply for the Customer Success Manager... ...of Jedox solutions through strategic, value‑focused engagement.... ...and QBRs that highlight ROI and future opportunities. Serve... ...or Presales within a SaaS organization. Proven ability...Full timeWorldwideShift work- VideaHealth is seeking a Customer Success Manager to enhance client relationships and ensure high satisfaction levels at their Boston location. This... ...3 years of client success experience, especially in the SAAS or healthcare industry, and the ability to simplify complex...
- ...Enterprise Performance Management (EPM) and a... ...by more than 2,500 customers worldwide, Jedox enables... ...hiring a Customer Success Manager, based in... ...solutions through strategic, value-focused... ...QBRs that highlight ROI and future... ...Presales within a SaaS organization Proven...Full timeWork at officeRemote workWorldwideFlexible hoursShift work
- Sensos is seeking a Customer Success Manager located in the Greater Boston area. The successful candidate will manage the full customer lifecycle... ...renewals and expansion, with strong technical support skills in a SaaS environment. Candidates should have 3-6 years of relevant...
$110k - $125k
Overview Join to apply for the Customer Success Manager role at Tulip Interfaces .... ...with implementing manufacturing shop floor change, or implementing... ..., Customer Success (SaaS Customer Success preferred)... ...tracking and communicating ROI Act as a trusted partner to...Contract workWork at office3 days per week- Tabs is hiring a Head of Customer Success to lead our CS function as we scale. You’ll own retention and expansion across the book of business... ...horsepower to turn goals into results and to drive measurable ROI. You’ll partner with Implementation, Sales, Product Delivery,...
- Lumafield seeks a senior customer success leader to own strategic relationships with defense programs and civilian engineering customers... ...and Finance to drive deployment, adoption, and ROI. Requires a track record in managing high-touch DoD accounts and delivering...
- ...Climate Security Platform. The ideal candidate has 3+ years in SaaS sales and thrives in collaborative environments. Responsibilities... ...client relationships, utilizing referrals, and contributing to team success. The company values creativity and offers comprehensive health...Relocation package
$300k - $375k
...Strategic Account Executive, New England Boston... ...100 enterprise SaaS connectors,... ...govern, scale, and customize AI across their entire... ...and ensure customer success You will... ...functions Create ROI and business justification... ..., infrastructure management, security and...Remote workHome officeFlexible hours
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