Sign up to access all features of our service.
  • Job search
  • Favorites
  • Create a CV
    New
  • Salaries
  • Subscriptions

Strategic SaaS Customer Success Manager

Summize

Summize, a US/UK legal tech scale-up, is seeking a Customer Success Manager to drive value, retention and growth for our global client base. You will nurture customers through their journey with our product, expanding use cases and ensuring successful outcomes. You’ll collaborate with sales, product and support to align Summize’s capabilities with customers’ goals, advocate for clients, and help them realise measurable ROI across the platform. #J-18808-Ljbffr Summize

Vacancy posted 2 days ago
Similar jobs that could be interesting for youBased on the Strategic SaaS Customer Success Manager in Boston, MA vacancy
  • $107k - $145k

     ...About Paperless Parts Paperless Parts is a SaaS startup helping manufacturers quote faster and win more work. From rockets...  ...US Citizenship or Green Card Holder. Summary As a Strategic Customer Success Manager, you will operate as a trusted business partner to our strategic... 
    Suggested
    Full time
    Contract work
    Local area

    Paperless Parts

    Boston, MA
    14 hours ago
  • $108.8k - $134.4k

     ...Strategic Customer Success Manager Organizations everywhere struggle under the crushing costs and complexities of "solutions" that promise to simplify...  ..., Account Management, or a similar customer-facing SaaS role ~ Experience managing strategic or enterprise customer... 
    Suggested
    Work at office
    Flexible hours

    Freshworks

    Boston, MA
    2 days ago
  • A leading AI-SaaS provider is seeking an experienced B2B SaaS Sales Professional based in Boston, MA. This hybrid role requires a proven track record in strategic sales, with a focus on building relationships with key decision-makers. You will identify industry prospects... 
    Suggested

    Space Executive

    Boston, MA
    2 days ago
  • $115k - $140k

    Strategic Customer Success Manager (Customer Success Enterprise, US Team) Semrush is a brand visibility platform, empowering marketers to command their...  ...on enterprise customers, preferably in the MarTech or SaaS space Proven track record of building strong relationships... 
    Suggested
    Contract work
    Temporary work
    Local area
    Immediate start
    Flexible hours

    Semrush

    Boston, MA
    2 days ago
  • $160k - $200k

    Proton.ai in Cambridge, MA is seeking a Strategic Product Marketer to drive product messaging and enablement as the company expands into...  ...product platform. The ideal candidate will have 3-5 years of B2B SaaS marketing experience, combining strategic thinking with the... 
    Suggested

    Dormont Manufacturing Company

    Cambridge, MA
    1 day ago
  •  ...worrying about marketing and customer retention. Steer began...  ...complete Customer Relationship Management (CRM) marketing suite,...  ...Profile. About the Role As a Strategic Customer Success Manager, you will own and...  ...complex, strategic B2B SaaS accounts (ideally multi-location... 
    Local area
    Remote work
    Work from home
    Flexible hours

    Steer

    Boston, MA
    8 days ago
  • A tech-driven manufacturing solutions company in Boston is seeking a Customer Success Manager. This role involves managing relationships with approximately 100 customers, focusing on driving adoption of software features to maximize customer value. Candidates should have... 
    Full time

    Paperless Parts

    Boston, MA
    2 days ago
  • $100k - $120k

     ...Backed by top VC firms, our client is a rapidly growing SaaS company that enables airports to optimize their operations and passenger experience. They are seeking a Customer Success Manager to be the primary liaison between the business and 20-25 US customers, providing... 
    Remote work

    Talener

    Boston, MA
    15 hours ago
  • Customer Success Manager / Strategic Account Manager Summize is hiring Customer Success Managers and Strategic Account Managers across the UK and US....  ...Management, or similar customer‑facing role — ideally within a SaaS environment Strong understanding of the full customer... 
    Work at office

    Summize

    Boston, MA
    2 days ago
  •  ...seeking a Director of Sales in Boston, MA to lead customer acquisition and build strategic partnerships in a hyper-growth technology company....  ...have over 8 years of experience in Life Sciences or SaaS, and have successfully driven revenue growth across complex environments.... 

    EPM Scientific

    Boston, MA
    2 days ago
  •  ...Account Executive to spearhead new business initiatives and manage key accounts. The ideal candidate will have a strong...  ...complex sales cycles. The role encompasses developing customer relationships, executing strategic sales initiatives, and communicating Flexcompute’s... 

    Flexcompute

    Watertown, MA
    2 days ago
  • VideaHealth is seeking a Customer Success Manager to enhance client relationships and ensure high satisfaction levels at their Boston location. This...  ...3 years of client success experience, especially in the SAAS or healthcare industry, and the ability to simplify complex... 

    VideaHealth

    Boston, MA
    2 days ago
  • Sensos is seeking a Customer Success Manager located in the Greater Boston area. The successful candidate will manage the full customer lifecycle...  ...renewals and expansion, with strong technical support skills in a SaaS environment. Candidates should have 3-6 years of relevant... 

    Sensos

    Boston, MA
    2 days ago
  • $110k - $130k

    A leading software firm is seeking a Customer Success Manager to engage with clients and ensure their success with the company's solutions. You...  ...a portfolio of enterprise customers, driving adoption and strategic engagement. The ideal candidate will have 5-7 years of... 
    Full time

    Jedox

    Boston, MA
    2 days ago
  • Chaos is hiring a Customer Success Manager to manage a portfolio of US accounts. The role emphasizes retention, adoption, and identifying expansion...  ...in Customer Success or Account Management within a SaaS environment, focusing on delivering value and supporting customer... 

    Chaos

    Boston, MA
    2 days ago
  • A global technology leader is seeking a Customer Success Manager in Boston. This strategic role focuses on enhancing customer engagement and product adoption. The ideal candidate will have 5-7 years of experience in customer success, possess strong communication skills... 

    Verint Systems, Inc.

    Boston, MA
    2 days ago
  • Yes Energy is seeking a Customer Success Manager to ensure customers derive maximum value from our analytics software. You will guide onboarding, deliver training, and build strong, strategic relationships to support renewals and expansion. In this hybrid role, you will... 

    Yes Energy

    Boston, MA
    2 days ago
  • $108.8k - $134.4k

     ...Description Freshworks is seeking a Customer Success Lead to manage and grow relationships with some of our...  ...contributor role focused on driving strategic customer outcomes, retention, product...  ...Enterprise customer accounts within a SaaS environment Demonstrated success... 
    Work at office
    Flexible hours

    Freshworks

    Boston, MA
    15 hours ago
  •  ...understanding. About the Position: The Customer Success Manager is a critical member of the Customer...  ...high client satisfaction, and think strategically about client relationships. Key Responsibilities...  ...: 3+ years client success experience SAAS expertise Start-up experience and... 

    VideaHealth

    Boston, MA
    15 hours ago
  •  ...renewals, upsells, and cross-sells in a high-performance SaaS environment Ability to build strategic relationships at various levels, both internally...  ...targets and deadlines What the job involves As a Customer Success Manager (CSM), you will serve as the primary guide and... 

    LinkSquares

    Boston, MA
    15 hours ago
  • $60k - $65k

     ....00/yr Overview Drive Growth and Build Strategic Client Relationships in Tech SV Academy is partnering with an innovative SaaS company that powers data-driven decision...  ..., corporations, and governments. As a Customer Success Manager , you’ll play a critical role in deepening... 
    Full time

    SVAcademy

    Boston, MA
    5 days ago
  •  ...Gryphon AI empowers marketing, customer service, and sales...  ...General: The Customer Success Manager (CSM) is responsible for driving...  ...Executive Conversations - Lead strategic, ROI-driven conversations with...  ...Services, or a related SaaS role ~ Experience managing... 
    Contract work
    Immediate start

    Gryphon AI

    Boston, MA
    1 day ago
  •  ...Customer Success Manager Location: Boston Seaport: 3 Days onsite, 2 days remote. About Nasuni:...  ...customer value, adoption, retention, and strategic alignment across a portfolio of...  ...another customer-facing role within a B2B SaaS or technology company. ~ Experience... 
    For contractors
    Work at office
    Remote work
    Flexible hours
    3 days per week

    Nasuni

    Boston, MA
    2 days ago
  •  ...Customer Success Manager Boston US - Hybrid Do you understand how to meet the needs of high profile...  ...their digital information. Our SaaS Solutions are at the razor's edge of commercial...  ...revenue Translate data into strategic information that communicates trends and... 
    Work at office
    Remote work

    Preservica Ltd

    Boston, MA
    2 days ago
  •  ...Job Description As a Customer Success Manager (CPQ), you will be the primary point of contact for...  ...customer sites for onboarding, training, or strategic reviews ~ Flexible schedule;...  ...Experience in the computer software or SaaS industry highly desirable ~ Experience... 
    Work experience placement
    Work at office
    Remote work
    Flexible hours
    Afternoon shift

    MicroStrategy

    Boston, MA
    14 days ago
  •  ...methodology. We’re looking for an Enterprise Customer Success Manager who will partner with our customers to...  ...stickiness, and long-term success. Strategic Stakeholder Engagement: Serve as a...  ...-facing, technical role for a B2B SaaS product, ideally with experience... 

    LinearB, Inc

    Boston, MA
    2 days ago
  • $80k - $95k

     ...Customer Success Manager Join the market leader in electric power data and analytics solutions....  ...by establishing yourself as a trusted/strategic advisor to understand optimal workflows...  ...Management experience, preferably within a SaaS organization. Energy, nodal power... 
    Full time
    Work experience placement
    Work at office
    Flexible hours
    2 days per week

    Yes Energy

    Boston, MA
    1 day ago
  • $100k

     ...Join to apply for the Strategic Account Executive role at Datadog . Get AI-powered advice...  ...with Datadog’s largest, most strategic customers and prospects. In this role you’ll be focused...  ...working for an innovative tech company (SaaS, IT infrastructure or similar preferred)... 
    Full time
    Work at office

    Datadog

    Boston, MA
    4 days ago
  • Black Kite is seeking a dynamic Customer Success Manager to strengthen customer relationships and drive satisfaction. You'll engage with clients,...  ...The ideal candidate will have 3-5 years of experience in the SaaS field, strong communication skills, and an understanding of... 
    Flexible hours

    Black Kite

    Boston, MA
    2 days ago
  • $50k

     ...POSITION SUMMARY We're hiring a Senior Customer Success Manager to own a book of business with our...  ...Conduct regular check-ins, QBRs, and strategic planning sessions Onboarding, Implementation...  ...Management, or Implementation roles (SaaS preferred) Background in retail,... 

    VibeIQ Inc.

    Boston, MA
    2 days ago

Do you want to receive more vacancies?

Subscribe and receive similar vacancies to Strategic SaaS Customer Success Manager. Be the first to apply!