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Office Assistant / Bookkeeper

Axelon

Summary:
  • Location: Amityville
  • Employment Type: Full-Time
Responsibilities:
  • Answer incoming phone calls and assist current and prospective customers.
  • Collect and enter customer and job information into Excel.
  • Keep customer records up to date for estimates, booked jobs, and inquiries.
  • Submit Certificates of Insurance (COIs) for jobs that require them.
  • Email past customers every 15 days requesting reviews.
  • Prepare daily paperwork for local and long-distance moves, including Orders for Service, Bills of Lading, Storage Contracts, and Inventory Forms.
  • Label and prepare direct mail advertisements for distribution.
  • Track monthly storage charges and process customer credit card payments.
  • Prepare storage confirmation letters and charge breakdowns for inbound storage customers.
  • Track daily IFTA mileage for IRP trucks and maintain quarterly and annual mileage reports in Excel.
  • Create and print labels for customer folders.
  • Record cash receipts and office expenses in Excel.
  • Monitor office inventory and reorder supplies as needed.
  • Assemble estimate folders with all required materials for estimators.
Requirements:
  • Minimum 2 years of office administrative experience.
  • Minimum 2 years of experience with Microsoft Excel.
  • Minimum 2 years of experience with Microsoft Word.
  • Familiarity with using a Type Writer.
  • Strong organizational and multitasking skills.
  • Excellent communication and customer service skills.
  • High attention to detail and accuracy.
  • Ability to work independently and prioritize tasks.
Preferred Skills:
  • Experience using a CRM or office management software.
  • Experience in the moving, transportation, logistics, or storage industry is a plus.
Vacancy posted 3 days ago
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