Engagement Manager - Pharma Consulting

We are seeking an experienced Engagement Manager – Pharma Consulting to lead client engagements, manage strategic delivery, and build trusted relationships with senior stakeholders across the pharmaceutical and life sciences industry. This role is ideal for professionals who combine strong analytical consulting expertise with exceptional client management and storytelling skills. You will take ownership of transforming complex business challenges into actionable strategies, delivering executive-ready insights, and leading cross-functional teams to ensure high-quality outcomes.

Working closely with analysts, designers, and consulting teams, you will oversee project execution from discovery through delivery while ensuring exceptional client satisfaction. The role requires expertise in the US pharmaceutical commercial landscape, outstanding communication abilities, and a proactive, AI-enabled approach to consulting and project management.

Key Responsibilities

• Serve as the primary point of contact for client engagements, managing relationships, expectations, scope, and overall customer satisfaction throughout the project lifecycle.
• Develop compelling, answer-first business narratives by translating complex commercial challenges into structured, executive-level presentations and strategic recommendations.
• Establish high standards for presentation quality by guiding the development of visually impactful, consulting-grade deliverables and providing clear direction to design teams.
• Translate business requirements into structured project plans, defining analytical needs, deliverables, timelines, and success criteria for delivery teams.
• Lead and coordinate cross-functional teams, including analysts, designers, and project contributors, ensuring seamless collaboration and timely project execution.
• Facilitate client meetings, business reviews, workshops, and executive presentations while confidently addressing questions, feedback, and evolving business needs.
• Review analytical outputs, challenge assumptions, and ensure insights are commercially relevant, actionable, and aligned with client objectives.
• Leverage AI tools to enhance research, content development, data synthesis, presentation creation, and overall consulting productivity while promoting AI adoption across the team.
• Drive continuous process improvement, delivery excellence, and operational efficiency across multiple concurrent engagements.
• Support long-term account growth by identifying opportunities for expanded engagement, stronger client partnerships, and strategic consulting initiatives.

What Makes You a Great Fit

• 7–8 years of experience in pharmaceutical consulting, life sciences consulting, or advanced commercial analytics with significant client-facing responsibilities.
• Strong understanding of the US pharmaceutical commercial model, including launch strategy, patient journey, market access, brand performance, HCP targeting, forecasting, and competitive intelligence.
• Demonstrated ability to develop executive-level presentations with compelling business narratives and high-quality consulting visuals.
• Proven experience managing client relationships, leading stakeholder discussions, and delivering strategic consulting engagements.
• Strong project management skills with the ability to coordinate multiple workstreams, prioritize competing deadlines, and lead cross-functional teams.
• Excellent analytical thinking, business problem-solving, and the ability to convert complex analyses into actionable recommendations.
• Experience working with pharmaceutical commercial datasets such as IQVIA, claims data, prescription data, specialty pharmacy, or similar healthcare data sources is an advantage.
• Familiarity with one or more therapeutic areas such as oncology, immunology, rare diseases, or specialty care is desirable.
• Comfortable working across global time zones and collaborating with international stakeholders.
• A proactive, AI-enabled consulting mindset with experience using AI tools to improve research, analysis, content creation, and delivery quality while maintaining high professional standards.