Director of Sales Operations

About the Company:

GreenWaste has been an industry leader in recycling and waste diversion for 40 years and is on a growth trajectory after private equity investment in 2021. Our business was founded on principles of environmental sustainability, and innovation is a cornerstone of our ongoing operations and growth strategy. GreenWaste specializes in all aspects of material collection, processing, and sales, tailoring our service offerings to the unique needs of our customers and communities, and helping to shape the evolution of the solid waste and recycling industry. We work directly with 20+ municipalities and 50+ jurisdictions, operate highly regulated facilities in 10+ locations, and have 1,000+ employees.

We are seeking an experienced, successful, and engaged Director of Sales / Operations to join our team. This position is expected to be available to be on-site as needed at the GreenWaste Corporate office in San Jose CA or other GreenWaste facilities across California and limited job-related travel is required in the service area.

Position Summary:

GreenWaste is seeking to fill the position of Director of Sales / Operations to provide support to our sales, operations & finance teams. These functional groups support a portfolio of high-value clients in developing tailored solutions to meet their waste management, recycling and sustainability goals, and driving revenue growth through strategic partnerships. The ideal candidate ensures that all revenue-related teams work cohesively, using consistent processes, data, and technology to maximize revenue opportunities across the entire customer lifecycle. This role is strategic, cross-functional, and data-driven, bridging gaps between departments to create a seamless customer experience and improve operational efficiency.

Impact of the Role:

Sales Operations professionals are critical to driving predictable revenue growth, improving operational efficiency, and ensuring that all revenue-generating teams are aligned toward common goals. By integrating systems, processes, and data, they transform fragmented efforts into a coordinated strategy that enhances customer experience and maximizes revenue opportunities.

Essential Functions and Responsibilities:

• Cross-Functional Alignment: Coordinate sales, marketing, customer success, and finance to ensure unified revenue strategies.
• Process Optimization: Streamline workflows, reduce inefficiencies, and implement scalable processes across revenue teams.
• Data Management & Analytics: Maintain accurate data across CRM and marketing platforms, analyze performance metrics, and provide actionable insights for decision-making.
• Revenue Forecasting: Build and maintain revenue models, track KPIs, and support strategic planning.
• Technology Oversight: Manage and optimize commercial technology stacks, ensuring systems communicate effectively and automate key processes.
• Customer Lifecycle Management: Support initiatives for lead generation, sales conversion, upsell/cross-sell, renewals, and retention

Required Skills:

• Strong analytical and problem-solving abilities
• Expertise in CRM systems (e.g., Salesforce, HubSpot) and marketing automation tools
• Project management and process improvement experience
• Excellent communication and collaboration skills
• Strategic thinking with the ability to influence cross-functional teams

Qualifications:

• Bachelor’s degree in business, environmental science, or a related field (or equivalent experience).
• Valid driver’s license and willingness to travel for client visits and events.

Language Skill:

• Proficiency in English and/or Spanish

Physical Demands:

• Make sure to list the physical demands, such as push, pull, standing
• Ability to physically push, pull and lift objects up to 75 lbs.
• Ability to walk on uneven surfaces
• Constant bending and twisting
• Frequent standing, walking and semi-frequent sitting

Work Environment:

Combination of office-based and fieldwork, including site visits, trade shows, and community outreach events. Flexible hours, including occasional weekends for events or client meetings.

Compensation and Benefits:

Financial compensation will be commensurate with applicable experience. GreenWaste offers a competitive benefits package, including paid time off, holiday pay, 401K benefits, FSA, and full employee coverage for medical, dental and vision insurance.

This Organization participates in E-Verify.

GreenWaste provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, and/or local laws.