Sales Development Representative

Sales Development Representative Job Description Template

Our company is looking for a Sales Development Representative to join our team.


  • Cold outreach via email and phone calls;
  • Identify, initiate and nurture relationships with prospects both over the phone and e-mail;
  • Work collaboratively with Marketing, Sales, Product and Customer Success to facilitate new messaging, programs, campaigns, and offerings;
  • You will ensure all inbound marketing leads are followed up with and each lead is given the appropriate level of attention to drive their evaluation;
  • Work with Salesforce CRM to maintain strong organization in lead nurturing alongside maintaining data excellence within Salesforce CRM;
  • Act as the subject matter expert on Shareablee product offerings/solution;
  • Set appointments for Account Executives;
  • Effectively partner and work across sales team;
  • Document every touchpoint with customer and prospect database via;
  • Maps Enterprise, Mid-Enterprise and SMB accounts, identifying IT decision makers and setting up appointments for all sales representatives;
  • Meet and exceed monthly, quarterly and annual quota;
  • Prospect into cold accounts and warm leads at some of the largest marketing organizations;
  • Learn and maintain in-depth knowledge of the BrightEdge technology, industry trends, and competition;
  • Manage and document all activity via cadence and CRM tools;
  • Accessing C-Level, Director level contacts within customer accounts and target prospects.


  • Must be able to constantly operate a computer, phone, and other office productivity machinery;
  • Strong conflict management and troubleshooting/problem-solving skills;
  • Demonstrated ability to meet and/or exceed determined sales and activity quotas;
  • Ability to quickly adopt sales related technologies;
  • The ability to proactively engage new clients and customers through email, phone and face to face;
  • International company with opportunities to transfer abroad;
  • You have a Bachelor’s Degree or better;
  • The successful candidate will possess excellent verbal and written communication skills and good organizational skills;
  • Ability to use (SFDC) and other on-line tools effectively;
  • An innate ability to extract information and business requirement from prospects;
  • Flexibility – things change around here. Fast;
  • 2-3 years of sales/lead gen/market development experience;
  • Strong communication skills, both oral and written;
  • 1-2 years of sales experience, digital marketing preferred;
  • Must have strong written and verbal communication skills and be able to clearly and effectively articulate Contrast’s value via the phone.