Average salary: $100,400 /yearly
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$170k - $254k
...Counsel, Employment, Americas (US, Canada, Mexico, Brazil) Location: Austin, TX San Francisco, CA or Madison, WI About Zendesk: At Zendesk we're on a mission to simplify the complexity of business and make it easy for companies and customers to create connections...ZendeskWork at officeLocal areaRemote workShift work- ...The Consumer Affairs Account Specialist serves as the primary point of contact for all consumer-facing inquiries received through Zendesk, ModSquad, brand websites, and other communication channels. This role ensures every consumer interaction reflects Trilliant's commitment...ZendeskFull timeImmediate startMonday to Friday
- ...regular basis to discuss workload, etc. Provide coverage review as needed. Process new and renewal policies in Apex, Epic, and Zendesk, verifying requested coverages and reviewing policies for accuracy. Order and process customer requests for policy changes and...ZendeskFull timeWork at officeMonday to Friday
- ...data enrichment, and validation tools for large datasets. ~ Experience with customer service ticketing/help desk systems, such as ZenDesk, Salesforce Cases, etc. ~ Strong interpersonal and relationship management skills. ~ Working knowledge of privacy regulations (...ZendeskFull timeWork at officeRemote work
- ...onboarding and offboarding employees, contractors, and interns following established procedures. Monitor the support queue (e.g., Zendesk), triage incoming tickets, and document troubleshooting steps clearly and accurately. Help identify recurring issues and share...ZendeskFull timeFor contractorsWork at officeRemote work

