Senior Executive Assistant to the COO/CTO

Executive Business Partner & Assistant to the COO/CTO

New York SoundCloud empowers artists and fans to connect and share through music. Founded in 2007, SoundCloud is an artist-first platform empowering artists to build and grow their careers by providing them with the most progressive tools, services, and resources. With over 400+ million tracks from 40 million artists, the future of music is SoundCloud.

SoundCloud is looking for an Executive Business Partner & Assistant to serve as a trusted partner and dedicated supporter to our COO & CTO out of our New York office. This is a high-impact, high-visibility role at the center of our company's operations, requiring a close, collaborative partnership with the CEO's Chief of Staff to drive business priorities forward.

The right person for this role is a proactive problem solver who thrives in ambiguity, thinks on their feet, and brings operational excellence to everything they do. You anticipate needs before they arise, earn trust at every level, and handle the most sensitive information with absolute discretion (at all times). In this role, you'll handle complex travel scheduling, high-volume meeting requests across multiple time zones, coordinate preparation materials, and ensure the smooth execution of both internal and external meetings. This includes developing agendas, capturing notes, tracking action items, and managing follow-up communications with stakeholders. You will also own the end-to-end logistics of quarterly board meetings, managing board member communications, materials preparation, and on-site coordination. While you will directly and exclusively support the CEO, you will be responsible for operationalizing their vision across the organization, working in lockstep with the Chief of Staff as well as the rest of the global EA team.

This is a hybrid role in our New York office.

Key Responsibilities:

• Serve as the primary gatekeeper and administrative partner to the COO & CTO: managing calendars, protecting focus, and ensuring their time is spent where it matters most
• Handle highly sensitive and confidential information with unwavering discretion at all times
• Manage complex, high-volume scheduling across multiple time zones and coordinate all travel arrangements
• Hold a high bar for quality across every touchpoint, catching small errors before they become big problems and ensuring every deliverable, meeting, and interaction reflects a polished, professional standard
• Execute flawlessly across events and meetings of all sizes, from intimate executive dinners to large-scale offsites and board sessions
• Communicate with precision and adaptability, instinctively tailoring tone and message to the audience, whether drafting a note to a senator, a response to a customer, or a brief for an executive
• Own end-to-end logistics for quarterly board meetings, including board member coordination, materials preparation, agenda management, and on-site execution
• Prepare the COO & CTO for meetings by developing agendas, capturing and distributing notes, and tracking action items through to completion
• Partner with the Chief of Staff on strategic projects and cross-functional initiatives to ensure alignment on the COO & CTO's top priorities
• Serve as a culture carrier, building community, setting the tone, and reinforcing what makes SoundCloud a great place to work
• Identify operational gaps and build or sharpen processes to address them

Experience and Background:

• 8+ years supporting C-Suite executives (experience working in tandem with a Chief of Staff is a plus)
• A natural problem solver who is energized by ambiguity and able to make sharp judgment calls in real time
• Demonstrated ability to anticipate needs, streamline processes, and execute with precision under pressure
• Proven track record managing board logistics and board member relationships
• Exceptional EQ, communication skills, and executive presence
• Impeccable discretion with highly sensitive and confidential information (non-negotiable)
• Strong business and financial acumen
• Excellent written and verbal communication skills across all levels of an organization
• Highly proficient in Google Workspace (Gmail, Calendar, Docs, Sheets, Slides, Gemini)
• Experience coordinating domestic and international travel
• Familiarity with expense management tools and processes
• Based in New York City; in-office in alignment with the CEO's schedule

The salary range for this role is $110,000 - $125,000 annually. The final salary offered will be determined based on relative experience, skills, internal equity, and location. We also offer a generous total rewards program - read more about additional benefits and perks below!

About us:

• We are a multinational company with offices in the US (New York and Los Angeles), Germany (Berlin), and the UK (London)
• We provide a flexible work culture that offers the opportunity to collaborate and connect in person at our offices as well as accommodating work from home
• We are deeply committed to ensuring diversity, equity and inclusion at all levels of our organization and fostering a community where everyone's voice, perspective and experience is respected and heard
• We believe a strong team is made by investing in employees through mentorship, workshops and enrichment opportunities

Benefits:

• Comprehensive health benefits including medical, dental, and vision plans, as well as mental health resources
• Robust 401k program
• Employee Equity Plan
• Generous professional development allowance
• Interested in a gym membership, photography course or book? We have a Creativity and Wellness benefit!
• Flexible vacation and public holiday policy where you can take up to 35 days of PTO annually
• 16 paid weeks for all parents (birthing and non-birthing), regardless of gender, to welcome newborns, adopted and foster children
• Various snacks, goodies, and 2 free lunches weekly when at the office

Diversity, Equity and Inclusion at SoundCloud:

SoundCloud is for everyone. Diversity and open expression are fundamental to our organization; they help us lead what's next in music by understanding and empowering our creators and fans, no matter their identity. We acknowledge the challenges in the music industry, and strive to influence an inclusive culture where everyone can contribute respectfully and thrive, especially the historically marginalized communities that many of our creators, fans and SoundClouders identify with. We are dedicated to creating an inclusive environment at SoundCloud for everyone, regardless of gender identity, sexual orientation, race, ethnicity, migration background, national origin, age, disability status, or care-giver status.

At SoundCloud you can find your community or elevate your allyship by joining a Diversity Resource Group. Diversity Resource Groups are employee-organized groups focused on supporting and promoting the interests of a particular underrepresented community in order to build a more inclusive culture at SoundCloud. Anyone can join, whether you share the identity or strive to be an ally.