Director of Client Development & Strategic Accounts (Remote)
Naviga
- Remote job
Director Of Client Development & Strategic Accounts
Our client is an elite, multi-billion-dollar global professional services and legal network recognized for its bold, collaborative culture and market-leading innovation. Serving the world's most dominant corporations, institutional investors, and high-growth enterprises, the firm offers an unmatched platform for operational excellence. The organization is deeply committed to investing in its infrastructure, providing its corporate business leaders with absolute autonomy, high visibility, and a supportive ecosystem built for executive-tier career acceleration. In an increasingly competitive global landscape, retaining and expanding enterprise corporate accounts requires a highly strategic, deliberate approach. Our client is seeking a high-caliber Director of Client Development & Strategic Accounts to lead their elite institutional client growth initiatives.
This is a premium, high-visibility corporate role that acts as the strategic engine behind the firm's cross-selling and key account management programs. Rather than focusing on cold marketing or standard public relations, you will manage a portfolio of the firm's most lucrative Fortune 100 relationships. You will partner directly with key relationship partners and global practice heads to run data-driven client feedback interviews, uncover unmet corporate needs, and build highly customized, multi-jurisdictional expansion strategies. For an executive who excels at strategic account management and complex B2B relationship navigation, this role represents an extraordinary opportunity for firm-wide impact.
This role offers a flexible hybrid work arrangement based out of any major US corporate hub (including New York, Chicago, San Francisco, Palo Alto, Washington D.C., or Houston).
What You Will Do
- Key Account Program Management: Architect and scale the firm's global strategic account management program, establishing clear growth KPIs and accountability metrics for high-value client portfolios.
- Cross-Functional Growth Initiatives: Partner with global practice group leaders to map client footprints, proactively identifying cross-selling opportunities across multi-jurisdictional practices.
- Institutional Client Feedback: Lead formal, highly sophisticated client listening and feedback programs, interviewing key client stakeholders (General Counsels, CFOs, Procurement heads) to uncover service optimization opportunities.
- Strategic Proposal & Pitch Leadership: Provide high-level consultative direction on premier, multi-million-dollar RFPs, ensuring messaging aligns perfectly with institutional client pain points and buying behaviors.
- Market Intelligence & Analytics: Leverage sophisticated data analytics and competitive market intelligence to identify emerging economic, regulatory, and corporate trends that impact the firm's top-tier clients.
90-Day Success Roadmap
- First 30 Days: Conduct a thorough review of the firm's top-tier corporate account revenue streams; evaluate current key account team tracking metrics and meet with internal relationship partners.
- First 60 Days: Launch your first round of consultative institutional client interviews, collecting deep data on service satisfaction and latent legal/operational needs.
- First 90 Days: Deliver a comprehensive, data-driven key account growth strategy blueprint for three pilot global accounts, mapping out targeted cross-selling and relationship-deepening initiatives.
Who You Are
- Tenured B2B Relationship Executive: You possess 10+ years of high-level experience in strategic account management, client development, or management consulting within an elite professional services or global law firm environment.
- Master of the Corporate Landscape: You deeply understand the operational, financial, and regulatory challenges facing Fortune 500 C-suite executives and legal procurement departments.
- Elite Diplomat & Influencer: You possess flawless presentation skills and the executive presence required to confidently lead high-level feedback sessions and influence internal senior equity partners.
- Educationally Grounded: You hold a Bachelor's degree in Business, Marketing, or Communications (an MBA or JD is highly preferred).
The Ideal Candidate is a polished, highly strategic growth executive who understands that enterprise professional services sales are built on deep institutional trust, data-driven insights, and flawless execution. You have an exceptional track record of driving significant revenue growth through key account expanding and navigating complex matrix organizations with absolute professionalism.
Flexibility & Work-Life Integration
- Modern Hybrid Framework: Designed to blend autonomous remote project execution with high-value, purposeful in-office collaboration at major regional hubs.
- Strategic Travel Flexibility: Moderate travel expected based on high-value client feedback sessions and national enterprise leadership meetings.
- Executive Well-Being: Access to a premier corporate support structure, state-of-the-art enterprise technology tools, and an inclusive culture focused on sustainable executive health.
Why Join the Team?
This is a premium opportunity to take the reins of a high-priority corporate growth engine at one of the world's top firms. You will operate with immense career autonomy, shaping the global account strategies for some of the most innovative and powerful brands in the global economy. Our client offers an elite executive-tier compensation structure, aggressive performance-based bonuses, an excellent comprehensive benefits package, and an uninhibited track for executive leadership.
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