Executive Administrative Assistant

Job Description

Join the Commercial and Investment Bank team as an Executive Administrative Assistant, partnering with business leaders to deliver high-quality administrative support, drive efficiency, and help teams operate smoothly in a fast-paced environment.

As an Executive Administrative Assistant in the Commercial and Investment Bank, you will support one or more executives by managing demanding calendars, coordinating complex domestic and international travel, processing expenses, and helping leaders stay organized and focused. You will use strong judgment, communication, and organizational skills to manage priorities, support client visits and local events, coordinate follow-ups, and leverage internal tools to create efficiency. You will also partner closely with colleagues and stakeholders across the organization to ensure seamless backup coverage, project support, and tactical execution for the location.

Job responsibilities:

• Manage complex calendars for leaders in a fast-paced, dynamic environment, including prioritizing meetings, resolving conflicts, and handling last-minute changes.
• Coordinate domestic and international travel, including itineraries, logistics, and expense processing.
• Work closely with key stakeholders to manage priorities and maintain key documents using firm tools such as Teams, Concur, and other internal platforms.
• Support local event planning, client visits, employee engagement activities, recognition events, and meeting logistics.
• Provide onsite office support, including phone coverage, new hire integration assistance, facilities coordination, supply ordering, floor access, client/guest greeting and escorting, food orders, and conference room setup/takedown.
• Provide general team support, including timekeeping, training tracking, ad hoc projects, and tactical support for the location.
• Maintain confidential information, support internal controls, and comply with firm policies and procedures.

 

Required qualifications, capabilities, and skills:

• Strong organizational skills with the ability to work independently in a demanding, changing, and fast-paced environment.
• Proven ability to manage complex calendars, travel planning, expenses, and administrative priorities.
• Self-motivated, collaborative, team-oriented, and able to exercise discretion with confidential information.
• Excellent interpersonal and communication skills; confident, organized, clear, and service-oriented.
• Sound judgment, decision-making, and problem-solving skills.
• Proficiency in Microsoft Office and firm tools such as Teams, Concur, PitchPro, and other internal platforms.
• Ability to adapt quickly to process changes and learn new technologies.
• Willingness to provide onsite support, including greeting clients, distributing packages, restocking pantry items, and supporting local floor duties as needed.
• 3+ years of administrative support experience in a fast-paced environment. 
• Commitment to customer service and effective collaboration with colleagues and team members.

 

Preferred qualifications, capabilities, and skills:

• Experience in a client-facing sales or financial services environment preferred.

 

Note: This role requires onsite presence five days per week, Monday through Friday, and does not support hybrid work arrangements.

About Us

JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world’s most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.

We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process. 

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.

JPMorgan Chase & Co. is an Equal Opportunity Employer, including Disability/Veterans

About the Team

J.P. Morgan’s Commercial & Investment Bank is a global leader across banking, markets, securities services and payments. Corporations, governments and institutions throughout the world entrust us with their business in more than 100 countries. The Commercial & Investment Bank provides strategic advice, raises capital, manages risk and extends liquidity in markets around the world.