Administrative Assistant III

Description:
SASS Testing will be required
3-6 years' experience
Level II or Level III
Possible contract to hire.
Must be local this role will be onsite M-F
Charleroi or Jefferson


About the Opportunity
This is an open position withClient Pennsylvania Electric Company, a subsidiary of Client

All employees who apply for a posted position must notify their supervisors that they have applied. Employees who have not been in their current positions for at least one year or who are in a position with specific requirements beyond one year, must obtain approval from their supervisor before applying.
The Admin Assistant position will work out of the Richland Service Center.
The selected candidate may be offered a position within the same job family, at a level that is lower than what was posted. This will be determined based upon the results of the interview process which considers the candidate's skills, work history, experience level, and other relevant qualifications.
Summary of Responsibilities for the Administrative Assistant Level:
• Employees are proficient in basic skills and occasionally require assistance in advanced functionality; understand business units' technical and/or business processes; possess intermediate administrative skills.
• Performs various clerical, administrative and basic general duties including but not limited to data processing, record and file creation and maintenance, mail distribution, telephone reception, invoice processing and administrative support for department.
• Demonstrates a solid commitment to all aspects of safety.
• Produces a variety of correspondence, reports and presentations using the appropriate office equipment and software.
• Demonstrates sound internal and/or external customer service.
• Meets customer needs by providing sound service and responsiveness.
• Increases understanding of customer expectations and improves job skills.
• Builds relationships and credibility across organization.
• Follows up with customers when appropriate.
• Uses effective communication skills with good judgment.
• Supports the department's administrative needs which may include maintaining of appointment calendars, meeting scheduling, and travel arrangements.
Summary of Responsibilities for the Advanced Administrative Assistant Level:
Employees have progressed to the full point of competency and proficiency. Possess strong administrative skills and knowledge. Focus on continuous improvement.
• Performs various clerical, administrative and basic general duties including but not limited to data processing, record and file creation and maintenance, mail distribution, telephone reception, invoice processing and administrative support for department.
• Demonstrates a solid commitment to all aspects of safety.
• Resolves customer issues and requests in a prompt, courteous, and professional manner.
• Demonstrates sound internal and/or external customer service.
• Achieves customer satisfaction in all customer contacts.
• Provides advice, education, and encouragement to others.
• Independently anticipates and meets internal/external customer needs.
• Increases understanding of customer expectations and improves job skills.
• Follows up with customers when appropriate.
• Provides quality service to both internal and external customers.
• Uses effective communication skills with good judgment.
• Supports the department's administrative needs which could include maintaining of appointment calendars, meeting scheduling and various other responsibilities.
Summary of Responsibilities for the Senior Administrative Assistant Level:
• Performs various clerical, administrative and basic general duties including but not limited to data processing, record and file creation and maintenance, mail distribution, telephone reception, invoice processing and administrative support for department.
• Demonstrates a solid commitment to all aspects of safety.
• Demonstrates sound internal and/or external customer service.
• Possesses a strong background in personal computer technology (Microsoft Office, Power Point, Excel, Access), as well as a good working knowledge of spreadsheet development and Word.
• Maintains a safe workplace for coworkers based upon knowledge of potential hazards and industry regulations/requirements.
• Independently anticipates and meets internal/external customer needs.
• Possesses advanced knowledge of administrative activities, increases understanding of customer expectations, and improves job skills.
• Provides excellent quality service to both internal and external customers.
• Uses excellent communication skills with good judgment.
• Consistently anticipates and delivers results.
• Proactively works to ensure knowledge is transferred to others.
• Supports the department's administrative needs which includes maintaining of appointment calendars, meeting scheduling and various other responsibilities.
• Monitors workloads of other administrative assistants to ensure accuracy and efficiency.
Summary of Qualifications for the Administrative Assistant level include:
• Must have high school diploma or GED. Possess 4-7 years of related work experience.
• Must pass the Company's EEI Support and Administrative Selection System (SASS) test.
• Must be proficient in Microsoft Word, Excel and PowerPoint.
• Must demonstrate a questioning attitude to learn, produce results, and develop relationships.
• Must have ability to follow established element practices, procedures, and instructions, and produce basic administrative work products in a thorough, timely and accurate manner.
• Must have sound verbal and written communication skills.
• Must have ability to work effectively in a team environment.
• Must be able to work independently.
• Must have the ability to work in a fast-paced environment.
• Must have excellent customer service skills (friendly, courteous, helpful).
• Must have the ability to deliver quality, accurate work within established deadlines.
• Must be able to handle confidential information.
• Must demonstrate strong organizational skills and the ability to prioritize workload.
Summary of Qualifications for the Advanced Administrative Assistant level include:
• Must have high school diploma or GED.
• A minimum of 7-10 years of related work experience preferred.
• Must pass the Company's EEI Support and Administrative Selection System (SASS) test.
• Must have high proficiency in Microsoft Word, Excel and PowerPoint.
• Must demonstrate a questioning attitude to continue to learn, produce results, and strengthen existing relationships.
• Must have ability to follow established element practices, procedures, and instructions, and produce basic administrative work products in a thorough, timely and accurate manner.
• Must have excellent verbal and written communication skills.
• Must have ability to work effectively in a team environment.
• Must be able to work independently.
• Must have the ability to work in a fast-paced environment.
• Must have excellent customer service skills (friendly, courteous, helpful).
• Must be able to handle confidential information.
• Must demonstrate strong organizational skills and the ability to prioritize work load.
• Must have the ability to deliver quality, accurate work within established deadlines.
• Must have in-depth understanding of applicable products and/ or services and of customer needs and expectations.
Summary of Qualifications for the Senior Administrative Assistant level include:
• Must have high school diploma or GED. A minimum of 10 years experience of related work experience preferred.
• Must pass the Company's EEI Support and Administrative Selection System (SASS) test.
• Must be highly proficient in Microsoft Word, Excel and PowerPoint.
• Must demonstrate a questioning attitude to continue to learn, produce results, and strengthen existing relationships.
• Must have ability to follow established element practices, procedures, and instructions, and produce basic administrative work products in a thorough, timely and accurate manner.
• Must model active learning through continuing to develop breadth of knowledge, skills, and perspective.
• Must have the ability to lead by example.
• Must demonstrate excellent interpersonal skills and teamwork skills; oral and written communication skills; and possess the ability to independently prioritize workloads, meet deadlines and work in pressure situations.
• Must have the ability to work in a fast paced environment.
• Must have excellent customer service skills (friendly, courteous, helpful).
• Must be able to handle confidential information.
• Must have the ability to deliver quality, accurate work within established deadlines.
• Must be able to work independently on special assignments as directed by management.
• Must be able to make recommendations for process improvements, as necessary.
EEI Testing


We administer selection tests for a variety of positions. The required tests have been developed by the Edison Electric Institute (EEI), a trade association of investor-owned electric utility companies. We strongly encourage potential employees to review all information, including the sample test brochures, and to use the available practice tests before taking the actual tests. Click this link to access the practice tests. You will be prompted for a name and password. UseClient for both.






Practice tests provide sample questions and detailed discussions of the correct answers. It's important to take the practice test as you would the actual one, with similar intensity and concentration. You must have Adobe Acrobat Reader on your computer.
Note: EEI website does not allow access to actual tests. Testing is held at various locations throughout our service territory based on where the job is located.


EEO:


"Mindlance is an Equal Opportunity Employer and does not discriminate in employment on the basis of - Minority/Gender/Disability/Religion/LGBTQI/Age/Veterans."