Senior Director, Customer Success - Remote

Come join Deepwatch's team of world‑class cybersecurity professionals and the brightest minds in the industry. If you're ready to challenge yourself with work that matters, then this is the place for you. We're redefining cybersecurity as one of the fastest growing companies in the U.S. – and we have a blast doing it! Who We Are Deepwatch is the leader in managed security services, protecting organizations from ever‑increasing cyber threats 24/7/365. Powered by Deepwatch’s cloud‑based security operations platform, Deepwatch provides the industry’s fastest, most comprehensive detection and automated response to cyber threats together with tailored guidance from dedicated experts to mitigate risk and measurably improve security posture. Hundreds of organizations, from Fortune 100 to mid‑size enterprises, trust Deepwatch to protect their business. Our core values drive everything we do at Deepwatch, including our approach to tackling tough cyber challenges. We seek out tenacious individuals who are passionate about solving complex problems and protecting our customers. At Deepwatch, every decision, process, and hire is made with a focus on improving our cybersecurity solutions and delivering an exceptional experience for our customers. By embracing our values, we create a culture of excellence that is dedicated to empowering our team members to explore their potential, expand their skill sets, and achieve their career aspirations, which is supported by our unique annual professional development benefit. Deepwatch Recognition Includes 2025, 2024, 2023, 2022 and 2021 Great Place to Work Certified 2024 Military Times Best for Vets Employers 2024 U.S. Department of Labor Hire Vets Gold Award 2024 Forbes America's Best Startup Employers 2024 Cyber Defense Magazine, Global Infosec Awards 2023 and 2022 Fortress Cybersecurity Award 2023 $180M Series C investment from Springcoast Capital Partners, Splunk Ventures, and Vista Credit Partners of Vista Equity Partners 2022 Cybersecurity Excellence Award for MDR What We Offer Deepwatch is excited to provide benefits designed to support team members and their families. Including: Medical, dental, vision, and disability insurance Flexible Time Off (FTO), 12 company holidays, sick leave and 8-weeks paid parental leave Unique professional development benefits with annual "development dollars" to support our people’s growth and development Wellness contests and monthly educational programs 401(k) retirement program Learn more here: Deepwatch Benefits We know the confidence gap and imposter syndrome can get in the way of meeting spectacular candidates, so please don’t hesitate to apply — we’d love to hear from you. Please review our DEI Statement here. Deepwatch welcomes and encourages applications from people with disabilities and accommodations are available on request for candidates taking part in all aspects of the selection process. Please inform your recruiter or View email address on click.appcast.io for further information. All Deepwatch Employees Are Expected To: Be interested in and able to work remotely from a home office when not at a corporate office Pass a pre‑employment background check in accordance with applicable laws Deepwatch is an equal‑opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, disability status, marital status, sexual orientation, gender identity, genetic information, protected veteran status, or any other characteristic protected by law. In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification document form upon hire. By submitting your application, you agree that Deepwatch may collect your personal data for recruiting, global organization planning, and related purposes. The Deepwatch Privacy Policy explains what personal information we may process, where we may process your personal information, our purposes for processing your personal information, and the rights you can exercise over Deepwatch’s use of your personal information. #J-18808-Ljbffr Deepwatch