Sales Development Representative

Sales Development Representative Imagine Learning Sales Development Representatives are industry-experienced and undergo full sales and product training. They ensure that a potential customer's initial interaction with our company is positive and well-informed. Industry studies have shown that responding to customer inquiries within an hour gives a 37% better chance of meaningful interaction, the Imagine Learning Sales Development Representative will typically call within minutes of a customer filling out a form requesting contact. The Sales Development Representative role carries a quarterly bonus for those that successfully hit certain required metrics. Position Information This is a regular, full-time position reporting to an Inside Sales Manager. Compensation Base pay is anticipated to be between $18.50 and $23.00 per hour. Eligible employees may also receive incentive/commission/annual bonus pay based on individual and/or company performance. Compensation may vary based on factors such as, but not limited to, individual skills, experience, training, education/certifications, geographic location, internal equity, and local market conditions. Location In this US-based position your location will be hybrid in our Austin, TX office. You will work in office Tuesday through Thursday, with the option to work remotely the other two days (onsite days may change based on business needs). Benefits Multiple health, dental, and vision plans, including medical plans with zero employee premiums 401k plan with a company match 16 paid holidays, which include 2 floating holidays and a winter shutdown from Christmas Eve through New Year’s Day Paid Time Off Comprehensive maternity and fertility /family building benefits Paid bonding leave when a new child joins your family Access to on-demand mental health resources Life and short and long-term disability insurance Pre-tax savings plans A wide variety of professional development programs, including tuition reimbursement Work from home opportunities that foster work/life balance Envision Your Experience Build rapport with customers and create a comfortable environment that will enable them to have a dialogue about their product needs. Use probing questions to help the customer identify their needs and understand where the customer is in their buying cycle. Explain the features and benefits of company products and services to prospective and current customers. Utilize company defined prospecting and lead qualification process. Quickly qualify marketing leads. Attentively monitor Webchat on the company’s website. Field inbound sales calls that come through the company’s 800 numbers. Make a minimum of 25 outbound calls and 25 emails daily. Work in conjunction with Marketing on outbound sales and email campaigns. Drive attendance for company events to both current and potential customers. Research prospective schools, schedule appointments, and record information. Utilize Salesforce to accurately reflect business activities. Meet or exceed all activity and quality metrics. Quickly gain and maintain a strong understanding of company products and services. Other duties as required. Share Your Expertise Bachelor’s degree in business administration or related field or 3+ years business to business sales experience; or an acceptable combination of education and experience. Teaching, school administrator, SaaS, PaaS, or software sales experience is highly preferred. Successful track record of meeting or exceeding sales goals and landing new business for a SaaS offering is preferred. Experience with selling solutions into the K-12 education market is preferred. Sales knowledge and business acumen are a plus, including lead generation (cold calling), account management, and advanced customer problem-solving skills. Experience in an open sales office environment helpful. Outstanding interpersonal and relationship-building skills with a high degree of responsiveness and integrity. Positive, friendly, and professional attitude. Excellent verbal and written communication skills. Comfortable presenting over the phone and via the web. Highly organized and detail orientated with the ability to work in a high paced environment managing shifting workloads and multiple priorities. Thrive in a collaborative team environment that ensures customer success. Self-motivated and able to work successfully with minimal supervision. Advanced computer skills, including Word, Excel, and Outlook in a Microsoft Windows environment. Experience with NetSuite helpful but not required. Equal Employment Opportunity Imagine Learning is an Equal Opportunity Employer committed to providing equal employment and advancement opportunities to qualified individuals. All qualified applicants will receive consideration for employment without regard to race, color, ancestry, national origin, sex (including pregnancy, childbirth, lactation, or related medical conditions), gender identity or expression, transgender status (including whether or not you are transitioning or have transitioned), sexual orientation, marital status, religion (including religion dress and grooming practices), age 40 and over, physical or mental disability, medical condition, genetic information (including results of genetic testing and characteristics), veteran and/or military status, or service in the military, and any other basis or status protected under applicable federal, state, or local laws. Recruitment Agencies To all recruitment agencies: Imagine Learning does not accept agency resumes. Please do not submit candidates for consideration via our online application system, to Imagine Learning employees, or to any other organization location. Imagine Learning is not responsible for any fees related to unsolicited resumes. #J-18808-Ljbffr Imagine Learning