Inside Sales Account Manager

Job Description

We are looking for a driven, customer-focused Inside Sales Representative to join our growing commercial team.

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This role is ideal for someone who enjoys building relationships, uncovering customer needs, and driving business growth through consultative selling. If you're energized by connecting with customers, achieving sales goals, and working in a fast-paced environment where science meets technology, we'd love to hear from you.

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What You'll Do

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As an Inside Sales Representative, you will be responsible for developing new business opportunities, growing existing customer relationships, and promoting Gilson's portfolio of laboratory products and solutions through phone, email, virtual meetings, and social selling platforms.

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Key Responsibilities

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• Achieve and exceed quarterly sales targets through proactive outreach and account development.
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• Prospect and engage new customers while expanding relationships with existing accounts.
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• Build and maintain a robust sales pipeline within assigned territories and accounts.
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• Utilize consultative selling techniques to identify customer needs and recommend solutions.
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• Conduct outbound sales calls, virtual meetings, and email campaigns to generate opportunities.
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• Leverage LinkedIn and other social selling platforms to identify prospects and increase market awareness.
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• Create quotations and recommend pricing solutions aligned with company guidelines.
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• Track and document customer interactions, leads, opportunities, and activities within Salesforce/CRM.
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• Collaborate closely with field sales representatives and cross-functional teams.
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• Support marketing campaigns and special sales initiatives.
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• Research competitor offerings, industry trends, and market opportunities.
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• Respond promptly to customer inquiries and follow up on sales leads in a timely manner.
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• Maintain strong product knowledge and stay current on Gilson technologies and applications.
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What We're Looking For

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Required Qualifications

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• Bachelor's degree in Life Sciences, Business, or a related field, or equivalent experience.
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• Previous experience in outbound sales with measurable sales targets and performance goals.
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• Strong communication, relationship-building, and active listening skills.
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• Ability to work independently while collaborating effectively within a team environment.
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• Proficiency with CRM platforms and Microsoft Office Suite.
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• Excellent organizational and time-management skills.
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• Confident and professional phone presence.
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• Valid driver's license and reliable transportation.
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Preferred Qualifications

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• 1+ years of sales experience within the life sciences, laboratory, biotechnology, diagnostics, or scientific equipment industry.
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• Experience working in a laboratory setting.
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• Knowledge of laboratory workflows and scientific applications.
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• Hands-on experience using pipettes or other laboratory equipment.
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• Training or educational background in life sciences.
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What Makes You Successful

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You are:

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• Results-oriented and motivated by achieving goals.
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• Curious and proactive in identifying new opportunities.
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• Organized and disciplined in managing a sales pipeline.
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• Comfortable engaging customers through multiple communication channels.
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• Dedicated to delivering an exceptional customer experience.
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• Adaptable in a dynamic and evolving business environment.
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Travel & Additional Information

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• Approximately 10% overnight travel may be required.
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• Ability to lift up to 40 pounds.
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• Background check and drug screening required as part of the hiring process.
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Why Gilson?

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At Gilson, you'll be part of a global organization that supports scientific innovation and makes a meaningful impact on researchers' daily work. We offer a collaborative culture, opportunities for professional growth, and the chance to contribute to the advancement of life sciences worldwide.

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Ready to help scientists move discovery forward? Apply today and join the Gilson team.