Executive Assistant

Executive AssistantBoston Consulting Group partners with leaders in business and society to tackle their most important challenges and capture their greatest opportunities. BCG was the pioneer in business strategy when it was founded in 1963. Today, we help clients with total transformation-inspiring complex change, enabling organizations to grow, building competitive advantage, and driving bottom-line impact. To succeed, organizations must blend digital and human capabilities. Our diverse, global teams bring deep industry and functional expertise and a range of perspectives to spark change. BCG delivers solutions through leading-edge management consulting along with technology and design, corporate and digital ventures—and business purpose. We work in a uniquely collaborative model across the firm and throughout all levels of the client organization, generating results that allow our clients to thrive.You are essential to our office, and to our success! While we are proud of our heritage, we are even more excited about our future, and if you are the person we are looking for, we'd be excited to share it with you. In this role, you're the backbone of the function, ensuring that the Managing Director & Partners (MDPs) you support have what they need to seamlessly serve the needs of our clients, and meet their internal commitments and goals. You anticipate the needs of your customers, look ahead and prevent problems from arising. This position involves end to end ownership of scheduling (and rescheduling) meetings, booking (and unbooking) travel, managing case team logistics, tracking time and expenses, and keeping up with the fast pace of our Consulting Team.We operate in a hybrid model, meaning you'll be in the office more than half of the time and have the flexibility to work remotely (if you choose) for the other part of the week. While in the office, you will be surrounded by a community of intelligent, highly motivated and service-minded people. EAs help shape our culture by actively participating in office life and collaborate across functions to help fellow Business Services Team (BST) members. Our philosophy is to grow by growing others, and you will serve as a role model to more junior collaborators of the administrative team. We work hard together, and we go out of our way to support each other – we want everyone to be successful, individually and as a team.We foster a supportive environment that propels your growth in the areas that inspire you. We provide real-time feedback, nurture curiosity, empower decision-making, and allow room to learn from mistakes. The Executive Assistant role offers numerous growth opportunities across a variety of areas including event planning, affiliation engagement, case team logistics management, client relationship building, and maximizing how the MDP allocates their time and energy. Your career at BCG will be at the intersection of your skills and desires and the needs of our business; it will only be limited by your investment.Being a proactive partner and managing your MDP's time in a fast-paced, high volume, and constantly evolving client service environment:Owns and drives calendar/complex meeting schedulingCoordinating end-to-end travel needs, including booking all travel and hotels, directions, commuting time and ground transportationProcessing timesheets and expenses on a timely basisSupporting administrative aspects of MDP internal commitments: practice area activities, BCG leadership committees, recruiting, etc.Building effective working relationships with key stakeholders (this will be crucial to your success!):MDPs – Understands priorities and exercises sound judgment to make appropriate trade-offClients and their Assistants – facilitate the scheduling process and relevant communications with friendly professionalism and high attention to detail; build client relationshipsEA and AA peers – lead case team logistics and work together to support other Partners, Principals and BST leaders on the case team; provide back-up support to other assistant team membersBST peers and internal resources – obtain and share information with wider team as needed; help case team navigate internal resourcesProactively leaning in to support high leverage activities for MDPs (this will vary by need):Assisting with account planning and client relationship managementConducting research and gathering informationAssisting with the creation and preparation of client team materials – slides, proposals, onboarding decks, including proofreading and copying/bindingActing as a thought partner and trusted advisor to MDPs, their teams and others at BCGKeeping them informed of critical information they may not be aware ofGuiding them toward making right decisions about use of timeTaking initiative to bring things "from the back burner to the front burner" for MDPsPerforming other duties as assigned or required, including some personal support; responsibilities will varyThis role can be hired at a Senior Executive Assistant level based on candidates experience - strong candidate identified.What You'll BringBachelor's degree with a minimum of 3 years of experience in a fast-paced environment (extremely fast paced!), supporting senior executives, strongly preferredDemonstrated leadership and/or customer service experienceDo these behaviors/mentality expectations resonate with your skills and experience?High customer service orientation – highly responsive, strong interpersonal and communication skills, wants to deliver great results at all times; obsessed with acts of serviceStrong intellectual curiosity – a hunger and desire to always be learning, experiencing, and growingInsightful – drives the business forward by connecting the dotsOrganized – excellent at time and project management, has clear systems and composure to deal with multiple tasks at once and ensures everything gets done in a timely mannerStrong attention to detail and accuracy, particularly when under pressureRelationship-oriented – ability to develop effective working relationships with the Consulting Team, clients, and the wider Business Services Team (BST) to help build trust, open doors, and create opportunityTeam player – proactively seeks opportunities to help others; will go above and beyond in order to get the job doneDedicated to our values – open and inclusive to all members of the team and support them as equalsCommitted to improving the status quo – we respect and hire people who are willing to ask questions or make suggestions, even if it is turned downYou'll be working within a close-knit team of ~45 and you will report to one of our three Administrative Services Managers. The team is very collaborative and enjoys continuous learning and mentoring each other. Your manager will be a great resource for support, coaching and will provide developmental guidance as you grow your career at BCG.Format Information:At BCG, our people and relationships are at the heart of everything we do. We believe that in-person work is essential to our culture, mentorship, and professional development. That's why we operate on a hybrid model, with the expectation that team members will be in the office 3 to 5 days per week. This role is designed for those who thrive in a dynamic, collaborative environment and is not intended for remote or virtual work.Compensation Information:Total compensation for this role includes base salary, annual discretionary performance bonus, retirement contribution, and a market leading benefits package described below.The base salary range for this role is $83,000-$103,000 (USD).This is an estimated range and specific base salaries within the range depend on factors such as office location, experience, and skill set. It is not common for new BCG employees to be hired at the high-end of the salary range. BCG regularly reviews its ranges to ensure market competitiveness.In addition to your base salary, your total compensation will include a discretionary bonus of up to 12% and a generous retirement contribution that starts at 5% and moves to 10% after 2 years.At BCG, we are committed to offering a comprehensive benefit program that includes everything our employees and their families need to be well and live life to the fullest. We pay the full cost of medical, dental, and vision coverage for employees – and their eligible family members.* That's zero dollars in premiums taken from employee paychecks.Zero dollar ($0) health insurance premiums for BCG employees, spouses, and childrenLow $10 (USD) copays for trips to the doctor, urgent care visits and prescriptions for generic drugsDental coverage, including up to $5,000 in orthodontia benefitsVision insurance with coverage for both glasses and contact lenses annuallyReimburs