Strategic Account Executive - Meritain Pharmacy Solutions

Position Summary As a Strategic Account Executive, you will be responsible for developing strong personal and collaborative internal and external relationships to manage a book of business (e.g., large and mid-size self‑funded employer groups) to achieve customer satisfaction, membership and renewal objectives. This position focuses exclusively on Meritain Health's pharmacy business, Meritain Pharmacy Solutions. Key Responsibilities Executes strategic components of the client management team's business plan for each customer. Responsible for overall relationship between Meritain Pharmacy Solutions and our external partners, consultants and clients. Executes on objectives aligned to the customer and organization’s goals for a block of business to include discussions on service levels and expectations, process improvements, operation of pharmacy benefits plans, identification of gaps in service levels, and determination of root causes and solution development. Offers creative product and service solutions to address client’s evolving needs. Monitors on an ongoing basis client’s product lines and services to ensure needs are being met; supports the overall annual business plan and account strategy. Collaborates with medical account team members and pharmacy support areas on more complex product or service issues to ensure client’s needs are met. Collaborates cross‑functionally to identify, implement, and monitor the customer’s service efficiencies, including contract and performance guarantees. Collaborates with team members on new client implementation to manage integration of client and Meritain’s internal organizations, ensuring a smooth installation. Performs renewal‑related tasks on existing customers and participates in open enrollment to assist in gaining membership. Routinely travels to meet with external partners, clients, and consultants to address needs, enrich relationships and secure renewals through delivery of solutions while on‑site. Provides day‑to‑day service contact, key point of contact for service, oversees resolution of administrative issues, manages key meetings, and follows up (reporting, quarterly meetings, introduction of changes, etc.). Coordinates resolution of issues partnering with appropriate team members and matrix partners, including communication and documentation. Provides support, including on‑site presence, on opportunities for new products and services. Required Qualifications 5+ years of relevant healthcare industry experience. 3+ years of client‑facing / management experience. Ability to travel 50%+. Ability to lead open enrollment strategy, including on‑site client meetings. Strong communication skills. Experience communicating with C‑suite level individuals. Monitoring and reporting results of performance guarantees. Preferred Qualifications Previous client management experience with a health plan carrier. Previous client management experience with a pharmacy benefit manager (PBM). Education Bachelor’s degree in business or equivalent work experience. Anticipated Weekly Hours 40 Time Type Full time Pay Range The typical pay range for this role is: $54,400.00 – $139,240.00. This pay range represents the base hourly rate or base annual full‑time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors. Benefits The full‑time position is eligible for a comprehensive benefits package designed to support the physical, emotional, and financial well‑being of colleagues and their families. The benefits include medical, dental, and vision coverage, paid time off, retirement savings options, wellness programs, and other resources, based on eligibility. Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws. #J-18808-Ljbffr