FULL-TIME ADMINISTRATIVE PROFESSIONAL

With more than 225 branch offices across North America, Associa is building the future of community for nearly five million residents worldwide. Our 11,000+ team members lead the industry with unrivaled education, expertise, and trailblazing innovation. For more than 43 years, Associa has brought positive impact and meaningful value to communities.

The Administrative Assistant supports and assists general office activities and projects with administrative tasks. Provides customer service support. Under moderate supervision, work may involve contact with homeowners and board members. This is a full-time position, reporting to the Pleasanton office: Update and file association documents for Community Managers. Arrange for delivery and pick up of documents from storage when necessary.

Process and distribute incoming and outgoing mail for the office and Associations.

Process print jobs, scanning and faxing as general office support when needed.

Reviews invoices for completeness/accuracy of charges and prepare payable vouchers for manager’s approval if not completed by Telephone Operator.

Prepares and assists community managers with monthly board packages and in house mailings.

Relieves concierge/reception on an as needed basis.

Compensation: $23-$25/hr per hour; Employment Type: Full Time

Knowledge of Microsoft Office products (Word, Excel, Outlook, etc.) Professional customer service skills.

Knowledge of typical business correspondence (grammar, structure, punctuation, spelling, etc.) Partner with multiple stakeholders, for example community managers, vendors, peers, clients.

Alerts Office Manager of low supplies and assists in supply stocking and distribution.

Ability to maintain confidentiality and discretion in the performance of all duties and responsibilities.

Knowledge of company policies, procedures, and forms.

Must be able to prioritize, manage time, and meet deadlines.

Must be able to communicate effectively and professionally on phone, email, and in-person.

Must be able to operate general office equipment (copier, fax, phone systems, etc.).

High School Diploma or GED Required

Typical office environment

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law.

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